"I am delighted to offer the top rating because of many reasons. They gave my request for room allocation their full consideration. I slept very well, thanks to them. I liked the cleanliness of the room. The hotel manager is very customer friendly and considerate which made my stay at the hotel most pleasant. The hotel staff are always attentive to customer needs. The hotel is near the shopping and dining facility which is very convenient. When I make a trip to Jakarta, I can not think of...
"Hotel was super clean and the staffs were amazing.
They went above and beyond to provide us the best service you can possibly think of.
They also catered us with late checkout as our flight was in the evening, which is very thoughtful."
"From a swift check-in to an efficient checkout, everything went smoothly. I was pleasantly surprised with a complimentary room upgrade. The package included both dinner and breakfast — the breakfast, in particular, was impressive with a wide variety of options.
What truly stood out was the exceptional hospitality. Every staff member was friendly, courteous, and always smiling, creating a warm and welcoming atmosphere. Although the hotel itself shows signs of age, the quality of service more...
"Not the same as the photo. Room in need of refurbishment. Hotel has a musty smell in lobby and in room I could not sleep the whole night even with the mask on. It is cheap but it is very local, and not value for money. It is whatever it is for what you pay for. "
"I can't say enough good about this hotel. Everything about it was so respectful, clean and safe. The breakfast buffet was superb. The staff were always superior in helping, very friendly and willing. I will always recommend this property!"
