"I am delighted to offer the top rating because of many reasons. They gave my request for room allocation their full consideration. I slept very well, thanks to them. I liked the cleanliness of the room. The hotel manager is very customer friendly and considerate which made my stay at the hotel most pleasant. The hotel staff are always attentive to customer needs. The hotel is near the shopping and dining facility which is very convenient. When I make a trip to Jakarta, I can not think of...
"This hotel is located inside a small mall. Next to GBK. Reception area is small but room is good size, clean. All staff are polite, friendly. I was delighted to see welcome fruits platter and small treat almost every day makes me smile. It's facing busy road so traffic noise is slightly annoying.
Hotel swimming pool is clean and quiet. As I said it's inside the mall, so shopping and eateries and literally steps away. Highly recommended."
"Hotel was super clean and the staffs were amazing.
They went above and beyond to provide us the best service you can possibly think of.
They also catered us with late checkout as our flight was in the evening, which is very thoughtful."
"Clean, family friendly, great staff (very kind and polite, professional and on task). We had a great time with our extended family (we booked 3 units). Even though the units looked a bit tired and could use upgrade/renovation, we still recommend this place. "
"Not the same as the photo. Room in need of refurbishment. Hotel has a musty smell in lobby and in room I could not sleep the whole night even with the mask on. It is cheap but it is very local, and not value for money. It is whatever it is for what you pay for. "
"I had an absolutely fantastic stay. The staff was very accommodating and friendly. The breakfast buffet, which I had nearly everyday, always offered something new. If you’re going to Jakarta, this place is a must stay."
