Search Hotels Near El Rey Ruins Trailhead, Cancun

"Amazing service"

"We visited in April 2026 and stayed for a week. We paid for the Vantage Club for a day and spent the day at the pool on the rooftop. One day was enough as there are plenty of restaurants, activities and pool chairs on the main level. Ceasar from the entertainment staff was good leading water aerobics. The music could get a bit loud after 3pm but we were usually heading in by then. The restaurants were all very good. Our favorite waiter was Aaron at the Mexican restaurant. We paid extra for a romantic dinner on the rooftop. While the ambiance was wonderful and the views were spectacular, the food was not worth what we paid (approx. $300 USD)."

"Resort is new and very nice. Was not as fun or personable as other RIU resorts. We had partial Oceanview overlooking the public beach. Rooms very nice. Room service very basic. They charged us $25 to get the sheets changed as my son had got sick. We tipped $5 daily too... Overall enjoyed our stay and would recommend. "

"Great place and facilities over all. Family friendly. Good fun for kids. Good and restaurants are excellent."

"Good breakfast."

"Poolside seating was great. Had to reserve chairs with towels early in the day but once we got into the groove of things it was easy enough! Dinner reservations also went very quick at 8 am but once again I never had problems getting reservations. Plenty of food options all day long. The staff were phenomenal, especially the interactions with kids and kids activities. Definitely a great option for families. We had a great time! "

"There were no available lou ge chairs with umbrellas on arrival. I hate when a resort does not have enough for their guests. The food was very little variety, and everything we tried was terrible"

"We had a very pleasant stay at this property. The room was clean, comfortable, and well maintained, which made it easy to relax. The staff was friendly, welcoming, and always helpful whenever we needed anything. The pool area was clean and enjoyable, perfect for both adults and kids. It’s definitely a family-friendly place with a nice atmosphere for travelers looking to unwind. Overall, a great experience, and I would gladly stay here again"

"We enjoyed our stay the food and the staff where very helpful"