โรงแรมใกล้โบราณสถานเอลเรย์, แคนคูน

"We loved the property overall, but there were several issues with the Vantage Club experience that made it feel less worthwhile than expected. Upon arrival, we expected to be greeted, but no one was available, so we had to wait until a staff member arrived and directed us to the Vantage Club Lounge for check-in. Unfortunately, no welcome drinks were offered when we first arrived. Prior to our stay, I had been in communication with the reservations team regarding allergies, and I specifically...

"We fell in love with every single thing that Iberostar Hotel had to offer. If I have to summarize and choose our top 3: The ocean view in the adults only hotel. The staff was amazing. And finally the food choices was also amazing."

"Queremos resaltar el servicio de todo el personal desde la llegada hasta la salida fue excelente. Todas las áreas al 100%. Una felicitación especial para Magali del Coco Café."

"We loved Sun Palace, they offer several pools, great atmosphere, nice spa, great resturants, we liked the Thai a lot. I'd recommend it for a nice get away."

"Excelente la habitación"

"Love it- just the food on the main restaurant can be better. Usually saw food from the day before. But all good and nice."

"Great stay highly recommend"

"First time staying at this property and won’t be the last! Food at all restaurants and buffet were amazing as the service and presentation."

"the hotel was very nice. staff are very helpful. the only thing is food needs improvement. I want to thank stephanie for being so helpful and patient with me. she is amazing."

"By not having cars or trucks on the property, it was very peaceful and quiet. The "inside out" design of the resort with its white adobe brick walls, the mangrove forest, and the lush vegetation everywhere made me feel that I was surrounded by the natural world of this former presidential retreat. The spa was by far the best spa I have ever been to, and I'm 78 years old, so I've been to many over the years. Starting with the hydrotherapy treatment was pure relaxation, and the Mayan massage...

"Great property that was perfect for our family."

"Friendly staff good food Room was not well maintained- broken safe Broken refrigerator storage door was broken"

"Only stayed for a night but it was clean and staff was nice. Breakfast was included but not the best in terms of taste for me. The room was really big and well maintained. Bed was super comfortable."

"I am giving my honest review. The hotel itself was very clean all the employees where on it anytime it rained always cleaning the resort and loved that. It was very private and small loved that as well the one thing is it had 2 hot tubs and didn’t work the first 4 days and they finally fixed after I brought it to their attention. Also I am a big foodie person the food was so flavorless and the portions ridiculous like a 3 year old was eating I was not impressed there was only 2 places we made...

"Great place to visit and stay for a few days. The junior suite was a nice place to stay. We just wish we had a fan because the air condition vents were on the other rooms and not the bedroom. Staff was helpful. Food was amazing."

"Todo me gustó sin embargo había algunas áreas en remodelación. Experiencia en general muy bien."

"I loved the space for my family of five. I look forward to the renovation. The staff was amazing."

"Very nice pool and good pool keeper"

"The resort was very beautiful, plenty of food and drink to go around. We loved our stay"

"Ok"