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"Lovely friendly staff. Hotel very tired and rooms need a good clean and refurb. Wouldn’t rush back. "

"Loved our stay"

"Hotel is a little tired in spots but overall a good location with very friendly helpful staff"

"We thoroughly enjoyed our stay. The room was fine,clean and fresh. The dinner was excellent We were allowed into our room before the official time We will return "

"What you would expect for £200 a night"

"We had no breakfast. Average selection at the bar. "

"Dear Moxy Chester Management, I am writing to formally raise a complaint regarding our recent stay at Moxy Chester, which was unfortunately quite disappointing and uncomfortable. We have stayed at other Moxy hotels on multiple occasions and have always had positive experiences, which makes this stay particularly disappointing. The first issue related to the room temperature on our first night. At approximately 10pm, our room temperature was reading 23 degrees and would not reduce despite us...

"Great unique hotel. Staff extremely helpful. Location amazing"

"Lovely hotel, very convenient location. Front task staff were knowledgeable and friendly,"

"Very pleasant stay for the night. Room was clean bed was comfortable and staff were friendly. Would deffo recommend."

"Really nice hotel! Feels more like a proper Hilton than a Garden Inn."

"Very good value for money with friendly staff. Not the fanciest of the hotels but perfectly fine"

"Staff very friendly and helpful. Room was well equipped. Breakfast was excellent "

"Great old hotel, sadly now deteriorating. Staff in restaurants very surly and rude. Reception staff very helpful and manager doing a good job."

"The staff are truly amazing!!"

"Clean, easy check in, great water pressure and included sparking water in room. Good view."

"Great location, lovely bedroom, good spa, amazing backdrop"