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"We did not enjoy the restaurant. The service was slow, the bread on the sandwich was mushy and the serving side of one dish was very small."

"Excellent service and room. Wish the hot tub was an option during the winter. "

"Front desk person was awesome "

"I used to stay here all the time when it was a Holiday Inn and it was fantastic! But they knew it needed repairs and fixing and decided not to do it. They sold the property and it’s going further and further down hill every visit. They don’t have vacuum cleaners . They sweep the carpets! There have been mice in my rooms the last times there. It needs carpet cleaning desperately! They use a photo of the bar and restaurant that is closed. Pool is closed. Plumbing issues also. Place needs care but...

"Friendly staff, clean room and easy accessibility to restaurants and shopping outlets and malls."

"Hotel was great. Room was clean and staff was excellent. The front desk ladies were so helpful and nice when checking in. The breakfast chef and server were also great. Overall a wonderful stay and would stay again if in area. "

"Room was spacious and clean. Door closing sound was a bit louder near from the elevator. Other than that I love the hotel. "

"I previously booked 2 rooms in 2025 and the stay was perfect. I just checked out of my 2 rooms and received a bill for parking ($10 per day per room)?!!! This is not noted anywhere when reserving on line and I never paid previously. Parking our cars at your hotel should be included....absolutely ridiculous. When complaint was made the woman was rude but eventually reversed the charge. I will not be staying here ever again"

"Room I stayed in (529) had a noisy ventilation system, making it difficult to sleep. Bathroom door would not stay open on its own. "

"Quiet ok place to stay "

"Parking spacious Mall convenient Price affordable "

"It's a beautiful place but rooms need upgrade. Old room no fridge or microwave. Went with a child and didn't have a fridge to put her milk in. It was very disappointing. Room next to mine was shut down under construction."

"Large, clean room. Parking is tricky. Finding your room can also be tricky. "

"I was there for Match Day ceremony today at New York Medical College. It was a great place to stay for the event"

"We stayed at the cottages which were clean and welcoming. The only thing to keep in mind is that the common area IS common, so if you don’t want to socialize, it might not be the space for you. We had a party with us that all knew each other (and we were the only room who didn’t) and they hung out there all night talking. Not a fault of the property, but maybe stay in the main inn if you’re looking for a little more privacy."

"Great location for access to the White Plains. Breakfast items are limited, as most places these days. Receptionist was friendly but slow"

"I was denied check-in because the reservation name did not match my ID. Therefore, the hotel did not provide the service. I am requesting a refund or credit"