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"Bedsheets were still damp/ wet , took hotel management one hour to change me rooms."

"Dirtiest place I have ever stayed at."

"Great place to stay "

"Small bar and seating area. Good breakfast options."

"We spent the week at Riu. It was a great hotel. The location is really good. Close to a subway stop. It was clean. Room was comfortable. We had the 2 queens and the pull out sofa. It was perfect. The front desk was good and the bar was good. I will stay here again."

"Good"

"Convenient location "

"Clean room"

"Great location"

"We really enjoyed our stay at the Lucerne and had a lovely breakfast at Nice Matin. It was convenient to the subway line and to everything we wanted to see during our stay in New York."

"Bathroom was dirty, shower barely worked. Hotel is in dire need of an update"

"Great location, helpful staff, wonderful French bakery connected to hotel"

"The property is definitely not 4 star. The bathroom was very basic. Bathroom amenities were bare minimum. There was very little sound proof for the room. You can hear the door opening and closing in the hallway clearly which is very annoying! The location is pretty good though. And the beds were very comfortable."

"Excellent "

"Great stay"

"Basic amenities but very clean, helpful staff and very comfortable beds! "

"Excelent location , breakfast was good and room was silent and clean. The service was also great."

"Comfortable and great location"

"The room is a very good size for Manhattan so you can have your suitcases laid out etc. the bed is comfortable and the aircon was one of the best we’ve had, able to get it nice and cold. Room and bathroom was nice and clean. Our room was ready even though we arrived a little early. Staff are helpful with directions and calling an elevator. The city view room barely had a view to one side. The majority was straight into other rooms windows. When checking out the front desk asked if we wanted to...

"Great location! Food options and shopping a few blocks away and also close enough to walk to Central Park and midtown. Having an apartment sized room with kitchen is priceless when traveling with kids."