"Overall, we had a very enjoyable stay at The Mora. The resort is beautiful, very well maintained and spotlessly clean, with lovely pools, attractive grounds and a great beachfront setting. Our room was spacious and comfortable, and the staff were consistently friendly, attentive and accommodating. They are undoubtedly one of the hotel’s biggest strengths.
The food was good, with plenty of variety and a nice choice of restaurants, although personally I would describe it as good rather than exceptional.
My main criticism is the pricing of anything outside the standard all inclusive offering. I understand that premium drinks, specialist experiences and certain extras will carry an additional charge, but some of the supplements felt excessive. Relatively ordinary branded spirits attracted significant premiums, and hotel organised excursions could be considerably more expensive than equivalent trips booked locally.
For a luxury all inclusive resort, this sometimes created the impression that the basic package was quite tightly defined, with substantial charges once you stepped outside it.
My other criticism was the pool loungers, which had only one fixed reclined position and could not be adjusted, making them surprisingly uncomfortable for a hotel of this standard.
Overall, a beautiful resort with excellent staff and plenty to recommend it, but the pricing of extras took some of the shine off the all inclusive experience."
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