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"Totally overpriced"

"The location is amazing but the hotel itself is outdated."

"I have now stayed at the Pell 4 times. The guys at the front desk are great and accommodating. The bar is inviting and chic, the rooms are clean, the lobby is clean, bright and comfortable. We will be back. Thanks"

"We chose this place for our Babymoon, seeking a convenient location. However, the staff was not overly helpful. We could have used a bellhop or front desk person to assist us with our luggage. Even if we had to pay for their services, we would have gladly done so. The beach setup and staff could use some improvement. We had to wait until 10:30 am one day for the beach to be set up. Additionally, the beach was dirty in the morning, requiring trash cleaning and a good rake due to the...

"Pool was nice, staff was great,room was clean, maintenance needs to be done more often. Otherwise we would go back."

"What an amazing property! Although our room didn’t have a view, it was hard to escape the ocean view across the beautiful grounds. There were many seating areas to sit and enjoy. The landscaping was beautiful with many varieties of flowers in bloom. The breakfast buffet was ample and varied, plenty to appeal to any appetite, and a bargain compared to other breakfast buffets. The room and general Inn were spotless. The shuttle to the ferry was a nice perk. We even got to visit the farm and its’...

"Just okay"

"Stayed with my family of four , teens 13 and 14 and it was perfect. The staff was wonderful, room was clean and the hotel was beautifully updated . You can tell they put a lot of effort in to the property. The bed comfort level was I’d say mid at a 6/10 comfort level. The hotel smells amazing , I don’t know what scent they are piping through the place, but it gives West#% vibes. We loved the shampoo/lotion/body wash scent and we had to go to Thames Street to stock up on the local soap brand...

"It was a great hotel. I particularly love the shuttle that brought you back and forth. A great convenience and wonderful drivers who gave us some history of Newport Rhode Island. My second stay here."

"Hotel is definitely dated, but staff are great and clean."

"Very cute boutique hotel. Right across from the water. Really enjoyed stay"

"Wonderful property and staff, who were very helpful and communicative. The place was very clean and well stocked with towels and toiletries. We loved the quiet time of the property that provided much needed rest after long days at the beach. Can’t wait to get back there for another beachfront vacation"