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"The customer service at this Hyatt is honestly superb. Each and every staff member goes above and beyond, but I would like to call out Paul at the front desk. His friendly and courteous demeanor is at a highest standard. Kudos. Also, super clean, quiet, and well located. Totally recommend."

"Clean room and lobby. Friendly staff"

"Spacious, clean rooms. Friendly and helpful staff. Pleasant breakfast. "

"Perfect location, rooms were huge and spotless. Staff was nice and helpful Enjoyed our stay and will definitely be back"

"Really great corner room with panoramic views! "

"Excellent staff beautiful facility "

"Fabulous clean room, great views of the city. Amazing bar in the lobby area / refuel station. Enjoyed the restaurants attached to the hotel. Valet was smooth, staff are kind and helpful. Would stay here time and time again. All around good vibes. "

"The quality of the room and the amenities were fabulous. The boutique nature of the facility. The staff were wonderful. It as a great location to stay in downtown Providence - close to most everything. Very enjoyable and reasonably priced for a high-end hotel."

"Great staff at check-in, and room was immaculately clean and well appointed. Bathroom was also very nice with a large curved-glass shower. Will definitely stay again when back in town! "

"Airport shuttle service easy to contact & responsive. Great that this hotel is so close to the airport. Easy check-in. Room was comfortable and clean. Would stay here again if flying out of Providence."

"Breakfast was very good. Enough and safe parking. Staff was great. Will stay again. "

"clean rooms, friendly staff, pretty good breakfast selection"

"Clean "

"staff was amazing."