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"Clean, spacious, updated. Staff helpful. Nice hotel."

"The hotel was amazing. Very new and clean. Staff was very welcoming and helpful in all areas. Highly recommend ! "

"The room was clean, staff very helpful, the AC is decent and the hotel location was central"

"An absolutely fantastic hotel. We stayed in the heritage wing and found the staff wonderful, the food delicious and the room kept clean and tidy. We will be returning to this gem. "

"Good"

"Modern and thoughtfully designed hotel with great amenities, courteous and helpful staff, and a hip vibe that belies the neighborhood. The bathroom was well stocked, the shower a pleasure, and housekeeping was unseen but we always had clean towels and water. Every request we made of the staff was handled promptly and personally, kudos for the outstanding service. The location is, unfortunately, not ideal for such a premier property. The area is not really walkable, there isn't much to do around the neighborhood, and Grab drivers spent way too much time making u-turns due to the poor road layout around the hotel. The blackout curtains were very effective but sound dampening could have been better. All-in-all, five-star hotel in a two-star neighborhood."

"Everything good"

"Room was clean and well maintained. Good WiFi and Air-cond. All staffs were efficient, professional and courteous. Had a very comfortable stay. Thank you."

"All staff are excellent. We had a lovely stay here for three nights. Food is really very good with much choice. If we are in Penang we will definitely come here again. "