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"The staff were amazing. My only critcisim is that the Rasa upgrade didnt meet my expectation. My room faced the carpark and the private breakfast didnt hit the mark as the food options are limited. The afternoon tea and drinks the food again is a let down. There are so many options around and in my opinion could be better!"

"View good "

"service is not a hilton standard . swimming pool we try to order some drink around 18:30 PM it say closes no drink service (Pool bar normal as i know closes on 19:00 morning food was empty very fast need very long time to fill up. a lot of stuff did't know there service if this is 3 star hotel i will not compliant.But this is one of Hilton. In my suites that i stay for 5 days. The shampoo or soup if you did noe used until empty will not put the new one(So funny for me)"

"The staff is lovely, but there are 2 lifts depending on your room and one of them is like a service lift, it's terrible and does not make you feel like a welcome guest. The staff force you to use the crapy lift depending on your room loaction Breakfast has a vast variaety and it's nice but quite busy and run out of the options often and are not filled up for a while It's very family friendly and staff are lovely to the kids I'd recommend it to ppl travelling with kids"