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"The toal experience was extremely good. We really enjoyed our stay at the Hyatt Vivid. The room was great, fantastic service from all staff and the pool area were great with a good variety of places. Food was excellent! The only thing we would like to point out is the ambience at the indoor restaurants. This was not cozy and way too noisy. Some sound reduction would be good to put up to bring the sound down. With the extremely hard walls, it was almost impossible to have a conversation inside. This made us choose the out-door restaurants (Pelican and also the ouside are in the Asian restaurant). However, this limited the over-all really great food. "

"All Good. I’ll be back "

"Very nice and respectable place me and my wife loved it will go back"

"We spent 3 nights at this hotel. It was wonderful. It’s a smaller hotel compared to other we have been to before. Traveled with 12 and 6 yo. They have water slides, kids care, kids activities and entertainment. We didn’t try any of the morning activities such as yoga but they do have a daily schedule😁 Food was amazing, really great options, alcoholic drinks were great . We didn’t try all the restaurants but buffet had plenty of choices for us. Gym is big enough for your daily workouts. I want to stay again next time!"

"Hi So I booked the resort privilege suite ocean view. I informed the resort that we old be there 12pm and if possible needed an early check in. That was not done. We were given a suite at 3:30pm. With a partial ocean view.disappointed honestly but the overall stay was made so comfortable by the staff and resort was so new and clean and beach was so clean an amazing that we really forgot about the check in hiccups. Alex our server in privilege restaurant was a 5 star guy who made every effort to please us. The best restaurant was the privilege one with excellent views and food breakfast lunch and dinner. A big disappointment was the French restaurant. The steakhouse and Japanese restaurant were really good too. It was our first time in Cancun and I am so glad that I chose Ocean Allure and even more glad that I chose their privilege room. "

"Scenic amazing!"

"Excellence Riviera Cancun was absolutely wonderful. The spa was the most indulgent and relaxing spa experience I've ever had. The food was impeccable, and they were so careful with my food allergies (Gluten & Dairy). The room was spotless, a suite, and on top of housekeeping they offered turndown service. It's very safe, the staff is friendly and knowledgeable, the entertainment is top notch (Silent Disco, Karaoke, live Singers and Bands, Burlesque Show who's dancers were classically trained, the water acro show, New Year's Party). Access to the beach was lovely, the pools were very clean, and poolside drinks were great. I cannot wait to patron again (hopefully very soon)! "

"It was absolute dream of a vacation stay! The best food, amenities for all ages, the parks and day trips made the experience even more memorable all while being emerged in out Mexican culture. And above everything, the best customer service from housekeeping staff, bartenders, food servers, lifeguards and kids club staff!!! We will be back soon, a family tradition has been established. Gracias Xcaret! "

"The food at the restaurants was excellent! "