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"Clean rooms. Cleaning was done quickly. Food was excellent. Most of all, excellent customer service and friendly staff "

"Very friendly and helpful staff, room was clean and beautiful"

"Wow, amazing resort! Delicious food, great location, very clean & comfortable. Beautiful gardens. Loved our stay here.❤️"

"We had a great time! The staff members are a dream, super nice and welcoming, always happy to help. Breakfast is great with a lot of options! Great location and facilities in the hotel. We’d definitely recommend! 10/10"

"Clean room, friendly staff"

"This one is a scam. We paid for it but when we arrived, nobody was there and the phone number wasn’t picked up. Photos are most likely taken from internet. Have called hotels.com who promised to investigate "

"Clean, modern, spacious and well laid out rooms. Ample dining options, and professional courteous staff throughout."

"Excellent and friendly staff. Clean room, modern in the block we stayed in. Large 4 pools, 3 restaurants. Nice beach area . "

"Very friendly staff, clean room, and great hearty breakfast"

"Das Hotel ist ein paar Meter abseits vom Trubel in den Westlands. Daher angenehm ruhig. Die Zimmer sind sauber und gut eingerichtet. Das Hotelpersonal war immer sehr freundlich und hilfsbereit. Ich habe mich auch immer sehr sicher gefühlt. Die Rooftop-Bar ist ein Highlight. Alles in allem ein idealer Ort um Nairobi zu erkunden. "

"God mat til alle måltider, noe for alle. Hyggelige ansatte "

"Amazing , would recommend , best view ever "

"Worth every penny"

"I had a wonderful one night stay on Monday 15/12/2025. The room was great. the staff were very efficient and friendly, and I had a wonderful breakfast. I will definitely stay at Crowne Plaza JKIA again if I ever have a late arriving flight to Kenya. It made everything so much easier and more pleasant for me. Asanteni sana sana to the Team. :-) "