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"Staff were amazing, great location. We will definitely book again "

"The location on the quaint little side street was amazing. Breakfast was a multi national selection of dishes with lovely attentive service from Trang who would have turned buffet service in waitress service if you’d asked! Thanks Trang. Celena also deserves a mention as she took us under her wing and made sure that all our trips were successful and our (many) questions answered. Ninh Bin and Halong Bay successfully and enjoyably completed with Celena’s help- thanks Celena. "

"We throughly enjoyed our time here. The staff went above and beyond in their service. Thanks for an excellent stay!!"

"The staff were absolutely lovely, kind, friendly, professional, nothing too much trouble. We also loved the tour of the hotel, learning of the history and visiting the underground bunker. We were lucky enough to have our room upgraded to a suite, which made our stay here even more special. "

"Very clean rooms, helpful staff , excellent concierge services . Would recommend it highly "

"Very helpful staff. Cool room. Great breakfast. Central location. "

"Staff and its position in Hanoi Old Quarter "

"Great service, detailed attention, everything is brand new and clean!"

"I had a perfect stay at this hotel and wish to say thank you to all personal I interacted with for the great service, excellent room and allowing me to create great memories in Hanoi. I stayed only one night but I will book again if I visit Vietnam. I was welcomed with warm hospitality since the moment I arrived. The rooms were super clean and beautifully designed. I appreciated the high quality bed and bed sheets that made my stay so comfortable. The location was great, in the heart of Hanoi, perfect for walking and exploring the old city. Everything about my stay exceeded my expectations. I truly had nothing to complain about."