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"Better than expected"

"日本語もできるスタッフ、綺麗な部屋、景観素晴らしいです。レストランの料理も満足でした。ハノイ市内から離れてのんびりしたい方イオンモールにタクシーで行くぐらいで街中はあまり回りたくない方で優雅なステイを楽しみたい方にはお薦めです。"

"Everything!"

"Highly recommend "

"Great hotel, all amenities!"

"nice location"

"The staff were wonderful! Very friendly and helpful and since we were there on Christmas, their cheerful holiday spirit was very much appreciated. The room was very clean and well appointed. The bed was exceptionally comfortable. The breakfast buffet was the best we had on our two week trip. Just so delicious! We had the adjoining rooms and it was very quiet. There were no windows I. Either ion which, personally, I don’t know if I could do again (a bit of claustrophobia!) but it worked this...

"This is first time in Hanoi Vietnam the Hanoi Lotus Boutique Hotel could not have been a better surprise. The central location, the hospitality, the service, the personal care and attention by the staff. We highly recommend it."

"TRUE 5 STAR ROOM AND SERVICE. PERIOD. Can't get much better than this"

"Very clean and spacious "

"Excellent service with incredible location!! It’s my first time fly to Hanoi and i decide to stay here because of location is close to shopping market so it can easily walk and find somewhere to eat. Also close to lake so we can walk around in the afternoon for relax. Luckily, we stayed Friday- Sunday. There’s night market. The service mind is one of our impress cause we cannot speak Vietnam but staff is very kind to explain and welcome to help us to find restaurant, calling Grab, guide the...

"This was an amazing stay. The hotel is very clean and comfortable. My concierge May made my stay so wonderful. She helped me find local spots and get around with ease. She is so sweet and thoughtful and speaks fluent English. Next time I am in hanoi I will come back just for Hope. GM hotel is very lucky to have such an great employee like Hope. "

"Excelent rooms, excellent service but the best is the service, congratulations for the people who works the Siesta Premium "

"Great hotel"

"good service staff and good location good food . If have an opportunity will return to there."

"Hôtel is quite aging but in good condition"

"Great hotel and great staff. Plenty of amenities on site. Would go back."

"Everything is good"

"Alles was top geregeld "

"We had a great stay! The staff is so friendly and helpful, we felt very welcomed. We got a room upgrade which was a perfect start in our vacation! The room was super spacious and clean, the beds are so comfy! The breakfast is very good with lots of options. We enjoyed the pool and the little gym. The location is great as it is close to the old town but not too loud and busy. 100% recommendation! "