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Meritel Hanoi

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Luxury
VIP Access
5.0 star property
9.8

Exceptional

Serene escape in Hanoi's Old Quarter

Amid the vibrant atmosphere of Hanoi's Old Quarter, this grand hotel offers a serene escape with its ornate design and beautiful rooftop pool. Delight in a delicious breakfast, unwind in the lovely spa, and explore nearby night markets and beer street with ease.

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿2,683
฿2,898 total
includes taxes & fees
28 May - 29 May

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double or Twin Room With Internal Window

Superior Double or Twin Room With Internal Window | Frette Italian sheets, premium bedding, memory-foam beds, minibar

Superior Double or Twin Room With Internal Window

9.4 out of 10
Exceptional
(15 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

9.0 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

Junior Double Room | View from room

Junior Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | Frette Italian sheets, premium bedding, memory-foam beds, minibar

Executive Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Meritel Suite

Frette Italian sheets, premium bedding, memory-foam beds, minibar

Meritel Suite

7.6 out of 10
Good
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Connecting Suite

Frette Italian sheets, premium bedding, memory-foam beds, minibar

Family Connecting Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Grand Terrace

Grand Terrace | View from room

Grand Terrace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Old Quarter Suite

Old Quarter Suite | View from room

Old Quarter Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Fairmont Hanoi

Old Quarter
  • Pool
  • Spa
  • Parking included
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10.0 out of 10, Exceptional, 9 reviews
The price is ฿9,876
฿11,199 total
includes taxes & fees
13 May - 14 May
Fairmont Hanoi
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About the area

Located in Hanoi, Meritel Hanoi is in the city centre. While the natural beauty of Hoan Kiem Lake and West Lake can be enjoyed by anyone, those looking for an activity can explore Train Street. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Train street
    Train Street
    2 min walk - 0.2 km
  • St. Joseph's Cathedral of Hanoi
    St. Joseph's Cathedral of Hanoi
    5 min walk - 0.5 km
  • Hang Gai Street
    Hang Gai Street
    8 min walk - 0.7 km
  • Hoan Kiem Lake
    Hoan Kiem Lake
    8 min walk - 0.7 km
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    12 min walk - 1.0 km

Getting around

  • Hanoi Railway Station
    10 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    41 min drive

Restaurants

  • Circle K
    1 min walk
  • Aha Coffee
    1 min walk
  • Nước Mía Khổng Lồ
    3 min walk
  • The Hanoi Social Club
    2 min walk
  • Bellissimo
    1 min walk

About this property

Meritel Hanoi

Luxury hotel near Hoan Kiem Lake
Near Train Street and St. Joseph's Cathedral of Hanoi, Meritel Hanoi provides a swim-up bar, a poolside bar and a free food/drink shopping service. Treat yourself to a Swedish massage, a body wrap or a facial at Ve'hanoi Wellness & Spa, the on-site spa. Be sure to enjoy a meal at May Tre Dan Restaurant, the on-site theme restaurant. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a free daily manager's reception and a terrace.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and massage treatment rooms
  • ATM/banking services, wedding services and a TV in reception
  • A porter/bellboy, luggage storage and concierge services
  • Guest reviews say great things about the helpful staff and walkable location
Room features
All 64 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Frette Italian sheets and memory foam beds
  • Bathrooms with hydromassage showers and designer toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and electric kettles

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฿3,531 total
includes taxes & fees
19 May - 20 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (VND 250,000 per day); discounts available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Botan Bar & Dine
  • May Tre Dan Restaurant

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (140 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Lifeguards
  • Locally-owned and organised tours and activities
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1000000.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 300000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: VND 250000 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Frequently asked questions

Does Meritel Hanoi have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Meritel Hanoi?

As of 7 May 2026, prices found for a 1-night stay for 2 adults at Meritel Hanoi on 28 May 2026 start from ฿2,683, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Meritel Hanoi pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Meritel Hanoi?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Meritel Hanoi?

Checkout is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Does Meritel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 550000 per vehicle applies.

Where is Meritel Hanoi located?

Located in Old Quarter, this luxury hotel is within a 5-minute walk of Hang Da Market and Train Street. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 10 minutes. Hanoi Railway Station is 10 minutes by foot and Hanoi Long Bien Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Meritel Hanoi Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 502 out of 577 reviews
Rating 8 - Good. 52 out of 577 reviews
Rating 6 - Okay. 12 out of 577 reviews
Rating 4 - Poor. 6 out of 577 reviews
Rating 2 - Terrible. 5 out of 577 reviews

Reviews

Verified

10/10 Excellent

Victor Aixuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spotless room, kind staff, good location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, great location
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Really lovely staff who cannot do enough for you, lovely rooms in a great location. Great breakfast, well definitely stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always attentive and very kind. The spa is amazing!! It's a hotel I would definitely return!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. But what made it amazing was the staff. They are so nice there. I recommended we will come back if we ever come back tonight
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional here. Everyone was incredibly helpful however Laura in particular was so attentive and thoughtful. She checked in on us daily and was always prepared with recommendations during our stay. Room and amenities were great too - highly recommend Meritel Hanoi. We will definitely be back :)
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service de Ami
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Monisha

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay, staff were friendly, helpful, polite and so attentive to our needs! Clean, modern and beautiful hotel - would definately stay again!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with an excellent restaurant and gym!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities
Good size and clean room, staff were great and hotel location was very good to visit the Old Quarter.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Lisa

The hotel has a great location in the Old Quarter, very walkable to many restaurants and sites.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Inder Mohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Convenient and safe. Lots of activity around.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful, the room was clean with great amenities. The breakfast was superb and the on-sight facilities, specifically the gym was really great.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, perfect location, very good food
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lam

Liked: Cleanliness, amenities, property conditions & facilities
Great service and very friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities
The room was wonderful. The staff was especially helpful and kind. It’s in a great location. And it had the best breakfast buffet I’ve ever had. If you’re going to stay in Hanoi you should definitely stay here.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alicia-Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Truly an exceptional hotel with an unbelievably attentive, caring, and genuinely kind staff! I highly recommend this hotel and will definitely be coming back!! Clean and comfortable rooms, amazing service!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful. I stayed twice, on the beginning of my trip and when I returned to fly back to the US. The staff was amazing A special thanks to Ami who helped with check in and out both times and a very special thank you to Jelly who assisted on the concierge desk with many recommendations. I’m returning to the hotel March 2027. Thanks to all, especially Jelly!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Meritel. Location couldn’t have been better. The entire team at the property is very attentive and helpful with local recommendations. We ate at the restaurant once and the food was delicious. We also had spa treatments done and were very pleased. I highly recommend considering when in Hanoi.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lysa

Liked: Cleanliness, amenities, property conditions & facilities
Clean, wonderful staff amazing location highly recommend! Mike was especially helpful!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Super boutique hotel. Although dated, it was clean and well maintained. Great location. Definitely a great value.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Staff here are amazing and super helpful. Room was clean and spacious. We would highly recommend this hotel.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Great value and location. Staff friendly and helpful!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service all around
Stayed 3 nights in Jan 2026