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"Design is modern, sophisticated, well put. Staff are attentive. "

"Room was pristine. Staff were adorable. "

"Beautiful hotel in the middle of Hanoi Old Town. Room was relatively small compared to others I had stayed at but I think that's pretty normal for Hanoi. My room was really quiet, despite the location. Bed was super comfy. Staff were absolutely amazing. Sky Bar was gorgeous with lovely views - too cold to try the pool unfortunately! "

"This was an amazing stay. The hotel is very clean and comfortable. My concierge May made my stay so wonderful. She helped me find local spots and get around with ease. She is so sweet and thoughtful and speaks fluent English. Next time I am in hanoi I will come back just for Hope. GM hotel is very lucky to have such an great employee like Hope. "

"Great friendly helpful staff!!"

"The staff and service are outstanding here!! They are very attentive to their guests. The breakfast has great variety and delicious food. It is conviently located and everything is within walking distance. The rooms are clean but you may eant to check them out once you get the key. Some are more maintained than the others. Also, for the premium rooms with a window, make sure you get a room on the right side where you can see the city. If not, you will be looking at the back of the building....

"hotel is located at the suitable location for sightseeings, staffs are ver helpful, room is new, clean and confortable, reasonable price , beyond expectations."

"Already written. Mia and Charlotte were extremely helpful as was the dutu manager. "