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"Everything was perfect"

"Great location. Outstanding staff. Only negatives are extremely small rooms and lack of amenities."

"The staff was very helpful and friendly."

"Comfortable bed and pillows. Good breakfast. Friendly staff. Nice nearby parking."

"The staff and customer service were top tier, Antonio was phenomenal, kind, helpful, welcoming so was the front desk staff. The air purifier in the room was so amazing as was the water warmer and filtered water from the sink. Love the bay window overlooking the river, it was a great stay."

"Beautiful Hotel, but Extremely Disappointing Valet Parking Service! The Hyatt Regency Chicago is a beautiful, clean, and well-maintained hotel. Unfortunately, my experience with the valet parking service completely ruined an otherwise enjoyable stay. I paid for valet parking expecting my vehicle to be handled professionally and responsibly. Instead, my car was returned with a completely dead battery, apparently because the lights had been left on. When I brought this issue to the staff’s...

"The staff was friendly."

"Nice clean upscale hotel in a great location, lots of restaurants and shopping nearby, with a good bar/restaurant attached to the lobby. Very convenient to downtown attractions. Room is clean, nice bathroom, very clean."

"The hostess lady for the breakfast area over the weekend (Friday-Sunday) was absolutely amazing!!! I asked for gluten free bread on Friday and she had it ready for the rest of the days I was there for breakfast!!! Just such a wonderful lady. She made the stay that much more memorable. All the staff for the dining area was very helpful. Kudos to her and the kitchen staff on customer service."

"Amazing property! Great staff and service! Will be back!"