รีสอร์ทใน Xpu-Ha

"we enjoyed our stay. thank you for hardworking people all over the property."

"Hospedarte en el Hotel Esencia es como llegar a tu casa con tu familia, Asi nos hicieron sentir en nuestro 45 aniversario de casados, gracias a todos por lograr que pasemos unas vacaciones inolvidables , gracias a Juan Carlos por sus atenciones"

"I stayed at the Colonial. It was centrally located so that was a benefit. Keep in mind if you have a room facing toward the theatre it can be quite loud during the evening show. I also would not stay on the ground floor again if possible. I was not prepared for the high traffic of other guests late at night who seemed to forget that they were not the only ones staying there. I experienced multiple nights of interrupted sleep well after midnight due to guests yelling, laughing and even one who...

"Staff for the most part were friendly. If an issue occurred we would have to call more than once to get assistance. But when they arrived were very helpful and accommodating"

"Was there for Day Of The Dead and it was amazing"

"Excelente servicio, pero sobretodo la atención del personal. En este hotel nos fue posible disfrutar de actividades familiares de todo tipo. Volvería sin duda!"

"Todo muy bien gracias!! Nos atendió Erick y Cielo como concierges y todo estuvo increíble. Gracias"

"Nov 2026 Weekend gateway couple It was an amazing stay with the staff that looked after us and made sure we felt special and had a great experience- thank you to all"

"Anee was really nice and helpful, she helped us with multiple things and made us feel welcomed. Astrid was very nice and helpful as well in the pool area."

"Great place for family vacations. Staff are very kind and the insfrastructure is very well mainteined"

"Smaller resort, staff is more attentive and remembers everyone. Great selection of food choices on and around resort for eating areas and many drink options at the bar. Always able to find lounge chairs and cabanas on the beach. Shuttle service quick to get around. Access to included surrounding partner resorts for more activity options was a plus."

"We took our 4 month baby girl and still got to enjoy every moment. It’s a beautiful resort and the staff are great. If you go with an infant, it’s hard to get distilled water since it’s in a gated community. It was so hard to get a trip to Walmart from how far it was and taxis not being allowed into the complex. But hotel itself was amazing."

"Nice resort."

"Property was nice. Management I do believe was poor. They seem short staffed. Our first few dinners there took forever and service was slow. Owe had an issue with our room. They did rectify it, but refused to upgrade without paying extra."

"Wow!!! If you are looking to relax in nature this is the place. The hosts and staff were amazing making sure our every need was met including getting a Drs appointment for my son. They would also prepare us meals on request. At night you can enjoy the fire by the cenote with the glowing lights inside the caves. During the day the birds are very entertaining we even spotted a toucan. Honestly we can’t say enough about this heaven on earth. We will definitely be returning next year. "