โรงแรมใกล้ทูลัม บริวเวอรี, กันเตนา

"Great place!"

"I’m not a travel influencer (although I wish I were!) and I’m not receiving anything for this review. This is simply an honest review from a family traveling with a 4-year-old and an almost 1-year-old. Our only complaint was check-in. After waking at 3 a.m. and arriving around noon, waiting until 3 p.m. with two exhausted children was difficult. A family priority check-in would be a great improvement. Everything else exceeded our expectations. The rooms were modern, spotless, comfortable, and...

"Very pleased with the resort. We did the included catamaran, cenote, and the shopping excursion. The food, staff and such at the resort was fantastic. Room stayed cold and room service was prompt and fresh. Where things went wrong: this hotel partners with Lomas Travel for the excursions. The conglomerate that owns the business owns Lomas travel. We were told this by their membership sales team. They will tell you how terrible the included excursions are to try to persuade you from doing the...

"El servicio.instalaciones..bufett"

"Another great visit to HBR. The staff was once again great. There weren’t as many people in both HBR and the larger neighboring properties, but there still was a nice amount of activities and entertainment, and the people (some usuals, some new folks) were lovely and good fun. The spa staff was once again great on HBR’s Sunday afternoon spa takeover which was fun as usual. The food was good, and the restaurants on the larger property once again offered nice choices. They also had a new wine...

"We recently stayed at the Family Selection at Grand Palladium and had a mixed experience. While the property is beautiful, several areas need improvement, especially considering the price. One major disappointment was the beach, where a staff member told us the resort chose not to pay for cleanup, making it unusable during our stay. The resort is just over an hour from Cancun Airport, and round-trip transportation cost us over $200 USD, so plan accordingly. The grounds are lush, well...

"We recently stayed at the resort for our honeymoon, and overall, it was a wonderful experience. The absolute highlight of our trip was the incredible service provided by our concierges, David and Cielo. They were beyond welcoming, friendly, and truly went above and beyond to make our stay unique and memorable. They surprised us with beautiful honeymoon decorations in our room and even thoughtfully set up play kitchens for our daughter, Elena! Their warmth and attention to detail made us feel so...

"Muy buena atención, a pesar que el mar está pasando por una situación particular con respecto al sargazo, El hotel y su personal se enfocaron en hacerte sentir bienvenido con mucha amabilidad, estaba el hotel con bastante gente por ser fin semana pero aun asi todo fluyó y eso me gustó ya que en otro hotel en esta misma temporada bajo su calidad y en este no fue el caso, la comida y las bebidas de buen nivel y variedad para personas que tienen una dieta limitada por salud, planeamos regresar en...

"AMAZING! All of the locals know this is the best Secrets. Staff was amazing and gave no issues. The food was great and there was plenty to do to relax and to party/have fun. 10/10 would recommend to anyone. I plan to come back soon!"

"Todo excelente, el lugar increíble, la comida rica, todos son muy atentos"

"Favorite staff members: Omera, Miguel, Adeline, and Rosa. Expedia did mess up our traveling friends transfer to airport on way home. Very disappointed that they had to pay for a taxi out of their pocket when they prepaid for their transfers ahead of time!"

"Muy amplio el estacionamiento y a cierta hora lo cierran para mayor seguridad pero el hotel es 24 horas, las instalaciones son muy bonitas y útiles si vas a xel ha"

"The property is right on the beach! We were unable to get in the water and use a lot of the amenities, like paddle boards, due to the sargassum (which is on every beach in the Riviera Maya). The restaurant staff were very attentive and the breakfast was good. They made us a to go meal on our last day. There is no other choice for meals in the area, so you need a car if you want to eat elsewhere. Taxis were $400-450 Mex pesos for a one way ride to the nearest village. You get 1 bottle of water...

"The best is the environment. Clean hotel, great with well maintained pools and beach areas. Excellent and prompt attention by the employees and wait staff. The food was just ok. A little above average but the policy of not taking food to the pool areas and no room services was a major letdown for me. And putting a set limit on the thermostat during the hot hot summer was very inconvenient. Overall was good but not perfect!"

"Instalaciones antiguas "

"Our stay was amazing! We loved being right on the ocean, it was so relaxing. Guest services reached out to us to check in a couple of times and that made our trip even smoother, knowing they were there if we needed anything."

"Bar , restaurant next door good food . Room ac only in bedroom , living area could be warm in hot season Staff and grounds in good condition, except for the seaweed but this problem was up and down the coast"

"It was great for the family"