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"The bathroom had a gas smell in the night and the toilet in room 215 was extremely difficult to flush . Tv needs a manual and couldn’t get standard channel on but room and view was wonderful. Staff short in breakfast area . Had to wait to get sat down . N still havnt got out toast . Food was lovely when we got it though . "

"The property was new, beautiful and cleverly designed with lovely loung and kitchen bespoke for the three rooms the area is lovely as are the pub/ restaurants"

"From the minute you arrive with such lovely kind staff you feel your going to have a relaxing time. The hotel is spotless and your room has everything you need and more."

"yes all was good "

"Room was very nice, staff were amazing"

"Room was very clean & had everything we needed. Great selection of drinks & enjoyed the food with family. Overall an enjoyable stay thanks to the lovely staff."

"Amazing property. Beautiful and stylish with great staff. "

"We just spent one night in Chester to visit the rows which is a reputation of the city. The hotel itself a bit far from downtown which takes about 20 minutes by walk. The room is a bit small with no view. There is no an elevator and the stairs is quite narrow. Pros are good breakfast, free car parking, and big bed. "

"First time stayed here accidentally found to stay for a night after Indonesian Christmas party local to the hotel. I and my husband were amazed on how the big room is and the amenities for the price. I love it and we lock it to our favourite hotel lists to revisit next year. Thank you "

"Joules and her Son were absolutely wonderful hosts. We couldn’t have been made to feel any more welcome and we had absolutely everything we needed for our stay. The breakfast was outstanding - lots of choice and super fresh and tasty. Joules’ baking was a great surprise treat, a lovely touch in our room on arrival and the Brownies later in our stay were out of this world! Our room was spotless, very comfy bed, lovely armchairs with the spectacular view over Ironbridge and the valley....

"The staff were so helpful and friendly. The room was beautiful with lovely accessories and the breakfast was amazing will definitely stay again"

"spacious room and helpful host. My 2nd time staying there. Nice to have a kitchen available to use"

"Lovely hotel, the team there are really really friendly. Breakfast was great!!"