Search Hotels Near Hill Valley Golf Club, Whitchurch

"Absolutely lovely stay at the hotel. The entrance is so grand and picture worthy!!! Rooms are comfortable, and the breakfast was scrumptious."

"This is our second visit to this hotel and we will return next time we are in Chester. The location with the Park & Ride next door is very handy for visiting the city. The large on site parking is ideal. Food purchased was very good. The pool of course is a bonus. All members of staff we met from the receptionists to the room attendants were friendly and professional. The only thing missing was a fridge in the room."

"Friendly and welcoming, five minute walk to centre good breakfast it’s comfortable will definitely book again"

"Rooms ok but service goes downhill quickly when the hotel is busy - had to wait 5 minutes for someone to turn up at the reception desk and the breakfast is limited to a greasy buffet with no real healthy options. Service definitely different to other MacDonald hotels once they have a larger number of guests"

"Useof the spa"

"Challenging hotel. Rooms needs a refurbished Chef can make scrambled but cannot make an omelette !! Very limited restaurant menu Pool needs a big clean"

"Excellent stay, and reception staff were fantastic when I requested to upgrade my room."

"Booked for 1 night stay whilst in Chester, check in was smooth and very friendly staff on reception. We requested a late check out of 1pm and this was accommodated without any issues. We were escorted to the room which was an Executive room but it was extremely dated and curtains needed to be fixed (which we did ourselves). The bathroom had silicone everywhere and just needed to be brought up to date. Did not look like the photos on line at all. It was clean overall and the bed was very comfortable. Breakfast in the morning was delicious and all of the food was fresh although the restaurant furniture where we were sat did have cosmetic issues with damaged sofas that were ripped etc. Following breakfast we went back to the room but were startled by the fire alarm which was a test but we were not advised this during check in. At 11:30 the cleaning staff pressed the door bell and entered into the bedroom despite a late check out being booked. When we advised we had a late check out booked she left but then proceeded to bang the hoover against the door and was rude to us so much so that we packed up and left the room and the cleaner was rude once again! We did make a complaint to reception on check out who did credit the late check out fee but this kind of treatment from the cleaning staff at a hotel of this rating is really not acceptable and tarnished our stay. In essence the hotel could be out of this world but it needs investment and better cleaners!"

"Hotel is lovely and clean. The staff are very friendly. The only problem is you have to pay for the gym and Paul separately. I think it was £20 for two hours."