โรงแรมใกล้เวสท์เลค คัลเจอร์ส พลาซ่า, หางโจว

"I had a wonderful stay at this hotel, and a big part of that was thanks to the exceptional service at the front desk—especially Isabella. From the moment I arrived, she was warm, professional, and genuinely attentive. What truly stood out was how she went above and beyond to make sure everything was taken care of, even anticipating needs before I had to ask. Whether it was handling requests efficiently, offering helpful local tips, or simply checking in to make sure my stay was comfortable,...

"長輩很滿意 就是離地鐵有點遠"

"객실은 정갈하고 편안했어요. 직원들은 친절했어요, 특히 이그제큐티브 라운지 직원들이 매우 좋았어요."

"Clean, and great service. Fantastic breakfast in the morning. Best room I have stayed in for a long time. "

"Our party of 20pax arrived at 10pm to checkin and the hotel staff took note of a request I made earlier in terms of room arrangements - connecting rooms, rooms on the same floor, etc. Excellent and extremely helpful front desk staff. "

"Não tomei cafe da manha , tem bastante comércio em volta, Riad de calcadao, funcionarios não falam ingles"

"Service was excellent "

"Our family had a great stay at Haiwaihai Crown Hotel. The check in was very smooth and speedy; the room is spacious and clean, and very nice view. Due to our schedule, the staff also extended our check out time, which is very helpful! Thanks."

"沒有用過"

"房間大小適中、乾淨、冷氣溫度剛好、氛圍舒適；但是枕頭太軟，外加淋浴間的門容易滲水，需注意安全"

"近熱門景點，亦在西湖景區附近，食店商場在可以步行到達。"

"방은 살짝 좁은느낌이지만 2인이 묵기에는 문제 없을정도입니다. 체크인부터 체크아웃까지 직원들의 친절함이 여느 5성호텔보다 더합니다ㅋㅋ가방만 보면 들어주고, 체크아웃할때는 물까지 챙겨주는 세심함에 감동했습니다. 서호와의 거리가 약간 있는데 걸어서 15분이면 가는 거리라 위치도 매우 좋습니다"

"Booked a lake view room. Lobby and view from the bedroom were fantastic. Visited the spa and the spa was fabulous, very good massage. Downside was the bedroom was a bit runned-down and felt like staying at a hostel rather than a five star hotel. The sound of the doors slamming from the other rooms disturbed the comfort of the sleep during the night."

"Clean room, the kitchen and other amenities. Will stay again "

"Marvellous.Just the breakfast is something different"

"Loft room was a pleasant surprise. Spacious and modern. Great to unwind with the family after a long day of walking around West Lake. The location isn’t the best for access to the lake. Breakfast and lounge were also really great. Would recommend if you plan on staying several days. "

"mind blowing stay "

"friendly services "

"The staffs were very kind and friendly, and every day they clean my room. I'm very satisfied with their service. "

"Es muy buen hotel, tranquilo y limpio! "