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"Wonderful Staff, very helpful. Very cool and good coffee machine that made very good drinks."

"We stayed the night before our flight the next morning and check in was very easy, the staff was friendly, and the rooms and common areas were very clean. We parked a car with no issues, and we ate dinner in the hotel restaurant (in fact, it was one of our best dinners on our two week trip!). Would stay again."

"Big room and good breakfast But car parking with service fee"

"Breakfast was perfect, staff very friendly and helpful, the whole service was brilliant"

"Breakfast was ok "

"Booked this as it was close to the airport and had a shuttle service. The reality is the shuttle service is unreliable and in frequent. In the end, I had to catch a taxi to the hotel from the airport which is actually very difficult because it’s such a short journey. The next day, I actually walked from the airport to the hotel. The shuttle service basically operates limited hours and only on the hour. The room was nice but the lighting system is not very user-friendly. I had two TVs in the...

"The room is basic. Furnished like a B&B. It is definitely not 4 star it claimes to be. 2.5 star"

"Room was good and staff was also helpful but a smell in corridors that can be reduced with little effort. Bed sheets were not changed on 2 nd day but housekeeping was done. On the whole it was better place to spend some days. One more remarkable thing that breakfast was really so so good ."

"I am extremely disappointed with my experience at UNA Hotels Galles Milano. My sister and I booked this hotel expecting a relaxing stay, but our experience was disrupted by renovation works taking place directly on our floor. We were never informed about these works before arrival or at check-in. At around 9:00am, we were woken by loud drilling and construction noise, making it impossible to rest. Had we known renovations were underway, we would not have booked this hotel. When we raised the...

"We had an amazing time at Una hotel. Room is clean and breakfast has many choices."

"Outstanding breakfast buffet. Wonderful amenities; felt luxurious in a very nice part of Milan. Staff was very nice. Stay was enhanced by the walkable region of restaurants nearby and the giro d'italia bicycle race which came by right outside the hotel."

"The room is clean and roomy. The location is excellent for the attractions and transportation. We enjoyed the breakfast with the variety of food."

"Great place , beds confortable, close to central station"

"I liked how compact the room was and how effective it was. I didn't like that there was sewer smell in the washroom."

"The shower was not working properly. Couldn’t close the door therefore everything got super wet. Only one charger plug in the room and only worked when the lights were on. Bidet was a nice touch of the property."

"The hotel is walking distance from Central Train Station in Milano. Good breakfast. Nice dinner with live music. Clean and well-kept modern hotel."

"I would like to recognize the outstanding service I received from the team at Hotel Berna. After my stay, I realized I had left my watch at the hotel. The Hotel Berna team quickly located it and sent me photos to confirm it had been found. They safely kept the watch for me and kindly assisted with the UPS pickup when I arranged its return shipment. Thanks to their professionalism and kindness, my watch arrived safely back home. A special thank you to Alessandra and the entire team for going...