โรงแรมใกล้หอคอยท็อปส์, เซบูซิตี้

"Room, staff handling, and facilities did not comply with the booking description. Arrival was at 18:50. We were informed that check-in closed at 19:00. Our concerns were not addressed, and we were assigned a room that did not correspond to the booked accommodation. The reservation was for a “Signature Hut”. The hut was visible from the assigned room and was later confirmed to be unoccupied. Despite presenting booking documentation, staff maintained that their internal system showed a different...

"施設は少し古いですが、部屋は清掃が行き届いてました。ダブルベッドが２つ。プールはキレイでした。"

"Excellent, upgraded as per platinum member status, much appreciated."

"Have stayed here here multiple times on travels to Cebu. It is a decent mid-tier property and extremely convenient to the Ayala Mall which can keep you occupied and fed with so many dining options. The staff are all extremely happy and pleasant when dealing with you. And several remember me from prior visits. The buffet meals are good food with many options/selections at each meal. (Breakfast was included in my rate). Room service was a good experience as well. My one "Pet Peeve" is they...

"ロケーションがよく、清掃も問題なし。スタッフも優しい。ただ、シャワールームの排水が詰まりぎみでした。"

"Had a good stay!"

"Rooms are a bit dated but clean, a/c works and business is friendly. "

"They need to improve the amenities inside the room. Also, the mattress probably could use the changing. Feels like the springs are getting loose in room 839."

"No issues. Would stay again!"

"The breakfast bar was great the staff was great cleanliness was great food selection very good"

"The jacuzzi is closed permanently, the room had a smell, the shower wasn't spotless. "

"客室はきれいで広くて寝るだけには十分でした！受付の方の対応もとても親切でよかったです。朝食もフィリピン料理はすごく美味しかったです。"

"It's a nice place."

"Es wird nur auf den Tennisplatz geschaut. Das Hotel ist nur das Nebenprodukt. Das gebuchte Frühstuck war genau 1 Teller. Der Pool ist ein Witz und dreckig (keiner kümmert sich darum) Zum Glück waren wir nicht lange dort. "

"We spent about 10 days at Tsai Hotel and Residences and don't have any negative feedback at all. The staff was always helpful and hospitable. Any time we called tot he front desk we were taken care of promptly, whether it was restocking water or taking garbage. We did have to ask everyday for water though and figured they would realize that we wanted our two free bottles everyday. Yet they always waited for us to ask, which isn't bad I guess. Very clean place and plenty of things to do around...

"Clean room and staff are friendly "

"Nice spacious 3 bedroom layout, great for our family travelling with 2 teens. Kitchen and water were nice to have. We recommend the nearby Tamp Cafe for eating out!"

"Hotel was quiet and very private."