"I had a good stay until the last day of my trip when I had a package delivered and front desk staff were very off about the package information. Please do better, was so humiliated in the front desk asking for my package and the staff responded with ‘No package under your name came’ repeatedly with guests all around watching. All for my package to actually be stored somewhere else not in the front desk. But the room was nice and clean, quiet spot for a stay away from the chaotic city. But WiFi...
"The staff was amazing and very helpful and accommodating.
Arrived an hour early and checked in immediately.
I was only there for 1 day and staff told me to go to Tops in the evening and that was the most beautiful place on top of a mountain overlooking Cebu.
If you are ever in Cebu I highly recommend
18 Suites Cebu and visiting Tops. A "
"Wonderful stay for our family of 6
-Daily housekeeping
-Friendly, helpful and professional staff
-Fantastic location for restaurant's, shopping, etc..
At the time of this review, hotels.com lists "laundry facilities" as an amenity. This is not accurate. They do have "laundry services" and they will do a fantastic job with your laundry if needed.
The hotel sits behind the Gaisano Country Mall and it is a very easy walk to shop. Plenty of different places to eat. Feels safe, and if you need...
"This is one of the best affordable hotels you should stay in Cebu. The staff were really nice and took care of us so much. It's safe around the hotel. "
"This is not a hotel. I loved it for that. This is an incredible experience, super spacious and comfortable apartment. Well maintained and close to shopping options ant transportation. We will definitely book here again."
"Service is convenient as the attendant is also the cook. Less hassle if your tired and just wanted to eat inside the house. I feel comfort during my stay because im the only person who stay that night though the condition is not well, but its still okay because when i stayed at B room only fan is available. The area is quite and beautiful overview. I would still recommend this to my family, friends and those who plan to stay for a night beacuse its a budget friendly.
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"The Quest staff is the best! They go out of their way to be helpful and friendly. Need to be careful if you are a light sleeper to not get a room on the lower floor facing the street. The pool side is excellent."
"Brilliant hotel. Best breakfast buffet I've ever seen. The staff here deserve special mentiin. I hope they receive a Christmas bonus this year. The staff are exceptional and very professional yet also friendly and helpful. The room and bed was so comfortable i cant wait to stay here again next time I'm in Cebu city. Close to Mango, Ayala and I.T. park.
Just one small issue is 190 pesos for an ice tea. Its hard to tip when the price is so exorbitant "
