Search Hotels Near Santiago Atitlán, Santiago Atitlán

"Wonderful hotel, staff, gardens and pool. Wifi is nonexistent in the rooms - Very frustrating. "

"Excellent service! Miguel at the bar was great!"

"Beautiful views of lake and mountains. Good breakfast."

"Stunning views, but fundamental service failures and absent management. While Sababa Resort looks beautiful in photos, my actual experience was far from a 'resort' stay. We were left without water from 12:45 pm until 11:30 pm. Not being able to use basic bathroom services for nearly 11 hours is unacceptable at this price point. To make matters worse, management was completely MIA. After sending a WhatsApp message and being told it would take 2–3 hours, they stopped responding entirely. On top of the water issues, many rooms lacked light and the Wi-Fi was unreliable. Speaking with other guests, it seems these 'technical issues' are a daily occurrence here. While the ground staff are lovely people, the lack of leadership and accountability from management is a dealbreaker. You can find the same views and better amenities nearby for a fraction of the cost. Save your money and stay elsewhere."

"The location is easy to find and there’s plenty to do nearby. If you’re renting a car, be aware that you can’t drive directly to the hotel due to the very narrow streets. I found a parking lot about a 5-minute walk away, which was still quite convenient. The pool wasn’t very inviting, so we didn’t end up using it. On a positive note, the front desk staff member was very friendly, knowledgeable, and spoke English, which was extremely helpful."

"Hotel restaurant exceeded expectations and the massage at the spa was fantastic. However, we had an ant problem at one point in our bathroom and the front desk isn't 24 hour. Front desk could have been more helpful with giving recommendations and information (for example, one of their restaurant recs was closed on Sundays and they didn't tell us that). The noise from the bar next door was extremely loud until 10pm each day. Pool and hot tub were nice. It was great to have someone come meet us at the dock and get our luggage upon arrival to San Marcos."

"Beautiful view, convenient location, safe property. But not luxury, overpriced. "

"The view and stay were great overall. Staff was very accommodating"

"Me encanto, muy buena atencion y sugerencias acorde a las necesidades!"