โรงแรมใกล้แซงชัวรีออฟโฮปแอนด์ไทม์แคปซูล, Puerto Morelos

"Staff was amazing and welcoming. We stayed one night to kick off our honeymoon and it was a blast. Cenote was beautiful in the morning, also got to see a little more wildlife. Only thing I caution is what I feel is the obvious; there are multiple units on the property and at night your glass house turns into an aquarium if your lights are on, meaning it’s easier for others to peer in. We could see the unit next to us from our bathroom, but quickly got over any shyness. We were able to Uber to...

"V"

"Everything was excellent, Bellboys Ismael & Ivan were the best ever! Had a butler assigned at the Platinum Club but the service was 2/10, she did not introduce herself properly, she was just taking us to the room walking ahead of us without making a conversation or offering the services, she did not gave me her WhatsApp Number until I found it myself at the club lounge, I’m a certified butler myself so I always analyze everything regarding on service & professionalism, concierge at the club...

"La habitación muy limpia, con varias opciones cerca para comer y para caminar tranquilos. Solo no había jabón de baño en la ducha y tuvimos que salir a comprar cuando ya era tiempo de descansar tambien recomendamos que habiliten una pequeña refrigeradora para mantener los liquidos que compren los huespedes porque el calor es fuerte y se necesita tener liquidos frescos para hidratarnos. Despúes todo muy tranquilo, seguro y callado"

"Really great location beachfront with lovely views. Needs updating, renovation staff is great and restaurant is good. For the price it's reasonable. No luxuries, but basically clean."

"DO NOT BOOK HERE. IT’S CLOSED. - I booked early in the morning for arrival that same night. I immediately sent a message saying that we had a long drive to get there and that we’d arrive about 11:00 PM. - I never got a response, so in the afternoon I tried calling them, but never got an answer. - We arrived a little after 9:00 PM, earlier than anticipated, but the place was completely closed, totally dark, no lights on anywhere. We shouted and knocked…nothing. There were three additional...

"Good staff"

"The apartment was very clean upon arrival, checkin was easy, (keys in a lock box). Lots to see and do everything within walking distance. The beach 5 min walk and a large grocery also 5 min away. If you have mobilty issues this place has 34 steps to walk up to get in. There was no housekeeping and no broom to sweep up all the fallen palapa grass from the roof of the apt which seems to fall daily."

"Beautiful and nice property, staff very friendly and helpful. Only complaint was the hotel double charged property fees and it took our entire trip to get a refund after they gave us the run around. There is a bit of a smell and the beach area doesn’t look like the photos. Lots of sand bars and sargassum. Also a bit far from Cancun, took about an hour each way to get to any excursion we did."

"We booked two family studio suite rooms and had requested property multiple times before travel dates to us together. Instead, they placed our families in two fully separate and far away buildings when got there. Food was average for people like who are vegetarians. The beach was fully inaccessible and with some composite deposits and both our families could not use the beach even for a second. There was no mention anywhere about the beach issue and people should not fall for it by just looking...

"Very nice room and environment. The beds were very hard, but we loved everything else about the room. Breakfast was good and we could order it in advance so they could prepare it and we didnt have to wait. Very good service overall!"

"La habitación estába limpia y de buen tamaño, sin embargo se debe considerar que si se es muy sensible a los ruidos, las habitaciones sencillas no son una buena opción porque se escuchan muchos ruidos de la calle y las camaristas se ponen a platicar en el pasillo desde las 7 am sin considerar que hay huéspedes aún durmiendo. "

"The room was dirty- sheets torn, stains on linen and robes provides has holes in them. The best thing about the property is the spa. The lobby is pretty and so is the spa area but upstairs where where the rooms are hold a consistent smell of mildew. Check in staff isn't very helpful if you encounter a problem- one lady was and her name escapes me, but I made an error when booking and nobody else went out of their way to help me. I will say Rodrigo in reservations partners with the young lady to...

"El personal muy amable y el lugar muy limpio."

"Pleasantly surprised. This looks like a small motel, but is an apartment complex that rents out a few units. The kitchen was well equipped and the bedroom a separate from the kitchen dining room. Just a few blocks from the beach… and a great beach club. For a low budget trip, this place was just great. The staff did not speak any english but google translate helped to facilitate good communication. "