โรงแรมใกล้ตลาด Romford, ลอนดอน

"Upon arrival we were informed that the elevator does not work and we had two suitcases and I was not able to take them up two flights of stairs. Therefore I had to leave my suitcases in my car when I had essential items in there. I needed it. I was very disappointed and they did nothing to accommodate. The girl working would not have been able to lift my suitcases up to fights of that either. I asked if some sort of benefit could be given to me and I was informed no I am very upset about the...

"Excellent little room for the price, was very suprised. Only tbh h the water pressure could be stronger but other than that was a good decision !"

"Good reception service"

"Very nice stay"

"N/A"

"The bed and the pillows were not the most comfortable and when sitting on the toilet it had to be done sideways which isn't comfortable. The service was really good, when we requested extra pillows and the fan they happily obliged and allowed us to keep our car parked at the hotel after we had checked out which was really helpful l "

"Best but at least they should come and clean the room and change the bedsheets for their cushions "

"Great"

"All the staff were polite helpful and really welcoming especially the gentleman whom checked us in , the room was really clean and bathroom also clean the shower was perfect .the rooms and hotel is warm and cosy and for the price this is a really good hotel to stay in there is also a free complimentary continental breakfast which was good .There are a lot of shop and train station close by ."

"Great location, easy parking. Good clean room for money, this room was particularly big to previous visits. "

"Staff were really friendly and helpful, made my stay much nicer."

"Good size room, very comfy bed. Staff friendly but somewhat convoluted online check in. Water pressure was low but sufficient. Sadly no breakfast on offer currently as place is being refurbished. But in spite of the issues, I will be back when I'm in the area and see what it's like after the refurb is complete."

"It's an ok hotel if you are visiting Excel for an event but the hotel needs a make over and especially the public area is worn down. My room was ok and the restaurant was ok too. There is nothing else in the area so I recommend Excel north where there are more restaurants."