โรงแรมใกล้แกลเลอรีรูปภาพ The Picture Frame, ลอนดอน

"clean did not use the hotel bar or food only for a family event"

"There was no microwave in the room, and they could not accommodate the guests by putting one in the reception area. They kept giving excuses while other hotels in the area like holiday inn have microwave in their rooms. They refused to clean the room while staying for 5 days. Never stay here again."

"Clean room. Staff lovely and spacious room. Very comfortable bed "

"Shower & toilet / basin room was clean.Shower was excellent. Towels provided. Very basic no frills but was perfect for my needs. Tea / coffee making facilities, tv , microwave & fridge all provided. Carpet & mattress could do with updating. Was quiet & had a good nights sleep. "

"I stayed here for one night as a solo traveller. On arrival they asked for ID, which I found a bit unusual, and then sent a link asking for credit card details to cover any potential damages. I understand why hotels do this, but it did feel a bit impersonal. The location is good and there’s plenty of parking, which is a big plus. The reception area looks nice and the room had a fridge, which was useful. The air conditioning worked fine. The room itself was a bit of a disappointment compared...

"Upon arrival we were informed that the elevator does not work and we had two suitcases and I was not able to take them up two flights of stairs. Therefore I had to leave my suitcases in my car when I had essential items in there. I needed it. I was very disappointed and they did nothing to accommodate. The girl working would not have been able to lift my suitcases up to fights of that either. I asked if some sort of benefit could be given to me and I was informed no I am very upset about the...

"From my arrival to my departure, this stay was excellent. Every member of staff I encountered was friendly, informative, professional and welcoming. The room was spotless and had everything I needed. The location of the hotel is excellent, and the receptionist recommended a couple of places to visit. I will definitely use this hotel again"

"Off the beaten path! Not close to the train station and eating establishments which made it a little challenging. "

"Spotlessly clean rooms, location, quality of decor and bedding."

"5 Star quality for 2 star price, what more could you ask for? Spotless rooms very well equipped even have a fridge which is a rare comodity. decent breakfast also included, if you need quality decent priced stay in London this is the place to go."

"Customer service: not great, they gave me key which did not work and had to come down to activate (i think it was not activated) and toilet, poor(clogged up) and duvet, was thin ( i think they forget to change as it was freezing minus) Overall, not happy. "

"Reception members morning and night both were excellent. "

"Lovely this place but as I’ve said before a smile or a welcome back would go a miss !!! Stayed in this place near 50 times now !!!! You think they would say welcome back mr Di@@er but it’s always the same ! This is a solid Irish old boys pub ! Not for the faint hearted ! I love it but please be more welcoming "

"Hotel didn’t look anything like the photos shown!! 1st room was greeted in the bed with ants! To be told at reception they would “upgrade” me!! Upgraded room was no better! Shower seal was green! Splats all over the carpet! Everything about it was awful!! "

"parking good - room service good breakfast poor"