I was moved to another hotel because they told me on the day of check-in the hotel was closed. Their so-called sister hotel, The Building Hotel, gave me much smaller room although they said it’s the same room type. The bed room is upstairs, so the room is not wide but goes up via staircase, which makes the room much smaller and tighter. Also, the location was 2 km further away from the original reservation and the sites I wanted to visit. The furniture, carpet, and door were either broken or damaged. Several lights were out. The junior suite room didn’t have any table. When checking in, I was informed the spa was closed, which was one of the main reasons I booked the hotel. Simply unprofessional and even fraudulent!!!