โรงแรมใกล้ริปลีย์ส์เมาน์เทนโคสเตอร์, แกตลินบูร์ก

"Manager Monty was extremely unprofessional Milly desk work completely unprofessional she hugged me without my permission they both mad comments no one should share with a paying guest after I complained they became very aggressively rude toward me and my family !never acknowledged us gave free drinks too white family didn’t offer any to us and it was a birthday! Also pool wasn’t working in door nor the infinity pool the parking lot was limited but charging 15$ a night guest didn’t have nowhere...

"Beautiful hotel and views in a great location. Only complaint was on our first morning when I needed assistance and the individual at the front desk was less than helpful. All others were great. "

"I loved everything except there was no microwave so don’t bring food back from a restaurant. The mini fridge wasn’t very cold but that was probably isolated. Aside from that it was perfect."

"The staff was incredible and the hotel very clean "

"not worth the cost"

"Loved our stay at the Appy. It was clean and staff were friendly. Lots of choice at breakfast. Appreciated the high protein yogurt and to go style options. There is a trolly stop right out front that takes you downtown for free. They come every 15 mins. We used the outdoor pool and little water slide. Fun. No one else was out there. Indoor pool and hot tub were clean and once again we alone using them. Overall it was awesome specially for the cost. Amazing."

"The room was spacious and VERY clean and the cleaning staff was very friendly and helpful."

"Awesome Stay!! The kids loved the pool and breakfast"

"Wonderful central location. Love the old-time-Gatlinburg vibe."

"Staff was good at check in. The room was clean and comfortable. Great downtown location. Safe and quiet"

"Good"

"Good"

"Property was older and we was a little nervous about that but rooms have been remodeled and was very very clean! Staff was extremely nice and the breakfast was awesome! I would definitely recommend "

"Clean room, the atmosphere was wonderful. The staff so friendly and helpful. Not to mention the Hotel sits by the river. It gave me a sense of peace! Highly recommend."

"Very clean. Nice amenities. Great view. "

"Do not EVER STAY at Holiday Inn Express in Gatlinburg. One of our worst experiences ever at any hotel we’ve ever been to. So many things I can’t even list them all but most importantly was the fact we were charged over three times the amount of what our actual rate was for our stay and they charged our card that amount three times. We still haven’t been refunded days later. We’ve been told multiple times we will be contacted by the owner, which has not happened days later. Probably have tried...

"Walkable everywhere, 15 min walk to the aquarium. Trolly stop available for free right in front for those unable to walk. Staff was amazingly sweet and helpful. Will return in the future "

" The rooms are very clean and the free breakfast is amazing so good the staff was very friendly and welcoming when we checked in "

"I seldom complete reviews but the stark contrast between the attractiveness of this hotel and room (balcony, hot tub, fireplace) and the comfort of the mattress was stark. After hiking over 14 miles in the mountains, the mattress still felt like sleeping on the ground. I expect a better mattress from Hilton."