Our stay was overshadowed largely by it being an active construction zone by day and the stillhouse being closed for the season, none of the fire pits worked, the room was nice but the experience wasn’t. It’s a convenient location and relatively easy to navigate to downtown and even walk weather permitting.
Everything was great. It would’ve been nicer if the restaurant/ bar was open. We had to get food from fast foods and drinks from a gas station. Other than that, themplace was great.
Such a lovely place, and close from the town. We walk to the town every day. The staff super friendly, and with great recommendations. The room super clean. I strongly recommend it.
Everything was awesome. The lady working there was beyond polite and helpful. The city had some construction going on but did not negatively impact our visit at all. They kept us up to date on everything and it’s fully out of their control if it had. We did leave early Incase the winter storm got worse but over all 100% happy with the visit and how easy the walk to everything was. It was nice to just park and forget the car everything was within a 10 minute walk. And the outside fire pits were a nice touch. Won’t regret your visit here.
We had an amazing experience at this hotel and will definitely be back. The room was gorgeous, cozy, and surprisingly spacious, with excellent temperature control that made cold nights incredibly comfortable. It was wonderfully quiet, and the espresso machine in the room was a standout touch. Check-in was completely no-fuss and seamless. Breakfast included fresh baked goods, which felt thoughtful and indulgent. The hotel sits on a hilltop by a creek with beautiful views of the Smoky Mountains—peaceful and scenic. The common area features a gas fireplace that’s perfect for relaxing and feels very adult-oriented, though it may not be the safest setup for young kids. Overall, a fantastic stay that balanced comfort, style, and tranquility perfectly.
We loved it! Great atmosphere, the fire pits are beautiful. Very clean and nice. Everyone we met there was always very nice and it was in walking distance to the strip so no complaints for us. We will definitely stay there again.
My husband and I had a beautiful weekend! The room was very clean and comfortable. Check-in and out was keyless and self entry! Will definitely be back.
Only downside is trolley doesnt come near this hotel. From what i heard out side a fellow customer with the staff was very good. If you hate the front desk at hotels this is a great option.
Wonderful stay! I highly recommend checking this local gem out. Within walking distance to downtown but just far enough away to have the quiet. Beautiful rooms, comfy beds, great continental breakfast. We will be staying again. Perfect for couples or small families.