Skip to main content

Holiday Inn Express Gatlinburg Downtown by IHG

2.5 star property
Travelers find a convenient downtown base near Great Smoky Mountains National Park with an indoor pool and hearty breakfast to fuel mountain adventures

Choose dates to view prices

Holiday Inn Express in downtown Gatlinburg is a practical base for park exploration. Enjoy the indoor pool after hiking, connect to WiFi, or visit the arcade/game room. The free breakfast fuels your day, and the staff is consistently praised for their helpfulness.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is ฿2,641
฿3,444 total
includes taxes & fees
27 Jan - 28 Jan

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Microwave
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(53 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Separate bedroom
Shower/bath combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Separate bedroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Separate bedroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Separate bedroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Microwave
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed

You may also like

Ad
Exterior

Hilton Garden Inn Gatlinburg

Downtown Gatlinburg
  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
9.0 out of 10, Wonderful, 1,002 reviews
The price is ฿2,506
฿2,825 total
includes taxes & fees
22 Feb - 23 Feb
Hilton Garden Inn Gatlinburg
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Gatlinburg, Holiday Inn Express Gatlinburg Downtown by IHG is in a shopping district and near theme parks. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Gatlinburg Space Needle. Gatlinburg SkyPark and Anakeesta are not to be missed. Take the opportunity to explore the area for water adventures such as fishing and other activities like skiing. Visit our Gatlinburg travel guide
Map
322 Historic Nature Trail, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg_ConventionCenter_6127398)02
    Gatlinburg Convention Center
    3 min walk - 0.3 km
  • Gatlinburg Space Needle featuring a park and a small town or village
    Gatlinburg Space Needle
    6 min walk - 0.6 km
  • Gatlinburg Sky Lift featuring autumn leaves and mountains
    Gatlinburg SkyPark
    8 min walk - 0.7 km
  • Gatlinburg
    Ripley's Aquarium of the Smokies
    12 min walk - 1.1 km
  • Ober Gatlinburg Aerial Tramway
    5 min walk - 0.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS)
    70 min drive

Restaurants

  • Ole Smoky Distillery
    6 min walk
  • Sugarlands Distilling Co.
    7 min walk
  • Puckers Sports Bar
    8 min walk
  • Loco Burro Fresh Mex Cantina
    8 min walk
  • Smith & Son Corner Kitchen
    7 min walk

About this property

Holiday Inn Express Gatlinburg Downtown by IHG

Hotel near Great Smoky Mountains National Park
Close to Gatlinburg Convention Center and Gatlinburg Space Needle, Holiday Inn Express Gatlinburg Downtown by IHG provides free breakfast, an arcade/games room and laundry facilities. In addition to a business centre and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool, along with sunloungers and a splash pad
  • Free self-parking
  • A local area shuttle, a front desk safe and a 24-hour front desk
  • Meeting rooms, a TV in reception and a vending machine
  • Guest reviews speak highly of the helpful staff and location
Room features
All 113 rooms boast comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, microwaves and free infant beds

Similar properties

Property amenity
Courtyard by Marriott Gatlinburg Downtown
  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
9.0 out of 10, Wonderful, 1,004 reviews
The price is ฿2,707
฿3,053 total
includes taxes & fees
22 Feb - 23 Feb
Courtyard by Marriott Gatlinburg Downtown
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Indoor pool
  • Splash pad
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 15 per accommodation, per night.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown Gatlinburg
Gatlinburg Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown Gatlinburg
Holiday Inn Express Hotel
Holiday Inn Express
Express Gatlinburg Downtown
Express Gatlinburg By Ihg
Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown by IHG Hotel
Holiday Inn Express Gatlinburg Downtown an IHG Hotel
Holiday Inn Express Gatlinburg Downtown by IHG Gatlinburg
Holiday Inn Express Gatlinburg Downtown by IHG Hotel Gatlinburg

Frequently asked questions

Does Holiday Inn Express Gatlinburg Downtown by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Holiday Inn Express Gatlinburg Downtown by IHG?

As of 23 Jan 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Gatlinburg Downtown by IHG on 27 Jan 2026 start from ฿2,641.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Gatlinburg Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Gatlinburg Downtown by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Gatlinburg Downtown by IHG?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Gatlinburg Downtown by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express Gatlinburg Downtown by IHG located?

Situated in a shopping district, this hotel is within a 10-minute walk of Gatlinburg Convention Center, Gatlinburg Space Needle and Gatlinburg SkyPark. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 15 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Holiday Inn Express Gatlinburg Downtown by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 703 out of 1001 reviews
Rating 8 - Good. 197 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

Reviews

10/10 Excellent

Patrice

Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous and helpful, the facility was nice and conveniently located, a very positive experience.
Stayed 3 nights in Jan 2026

10/10 Excellent

NAGHAM

Liked: Cleanliness, amenities, property conditions & facilities
Excellent amenities and location.
Stayed 6 nights in Nov 2025

10/10 Excellent

Lexi

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has a lot of amenities my kids really enjoyed the indoor water park/pool. It’s a short walk to the main parkway in Gatlinburg. Beds and pillows are super comfortable.
Stayed 3 nights in Jan 2026

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast lady was amazing very nice.🙏
Stayed 2 nights in Jan 2026

10/10 Excellent

Rahsaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast, great staff, and the property was well taken care of.
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and splash park were a huge hit! The beds are comfy and the faculty near and clean. I am IMPRESSED with the front desk staff. Everyone was amazing Helpful and friendly. We will be back!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to say a BIG THANK YOU to the front desk manager Robert he was extremely polite and helpful even getting my son milk in the middle of the night because I ran out. He knew about the area which was extremely helpful. You can get on the free trolly right in front of the hotel and ride around town to see everything it was a hour ride. Very beautiful and got to see everything we wanted to do. Our hotel was 3 blocks from the main strip. This hotel has an indoor heated pool and an indoor water park which my son absolutely loved. Would definitely stay here again I’m already planning my trip.
Stayed 2 nights in Dec 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. The room, hotel lobby, and the grounds were all clean and tidy. It's just a block away from the downtown strip of Gatlinburg. Just enough off the beaten path to be a perfect spot.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be our go to spot to stay going forward. Our kids loved it. It was comfortable. Staff is friendly and accommodating.
Stayed 1 night in Oct 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping and restaurants. Indoor pool was amazing, and staff was nice. We also enjoyed the breakfast.
Stayed 2 nights in Sep 2025

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool seems good for kids
Stayed 3 nights in Oct 2025

10/10 Excellent

Audrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes. The breakfast was wonderful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandip

Liked: Cleanliness, staff & service, property conditions & facilities
It was really good experience with room, service and specially existing 💦 waterpark-pool and breakfast 👏.My kiddos loved it!😍
Stayed 3 nights in Jul 2025

10/10 Excellent

Tiffiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible stay! Indoor pool and slides were perfect for our stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jagruti

Liked: Cleanliness, amenities, property conditions & facilities
Clean property and friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ibreisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing the front desk staff was very friendly the set up of the hotel and where it is located is in a very good location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Darlene

Liked: Cleanliness, property conditions & facilities
Hotel very clean, good breakfast, kids loved the indoor pool and water slide.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic stay- clean, walkable to main attractions, comfortable, and had a good breakfast selection!
Stayed 1 night in Mar 2025

10/10 Excellent

Danette

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast and clean room.
Stayed 3 nights in May 2025

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
A family friendly place.
Stayed 1 night in Jun 2025

10/10 Excellent

Wilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean nice place to stay a good price
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities
I found this property to be clean and the staff to all be very nice and accommodating.
Stayed 2 nights in May 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our family vacation
Stayed 4 nights in Feb 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, great service, phenomenal breakfast and helpful staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for young family.
Stayed 4 nights in Mar 2025