Search Luxury Hotels in Puerto Morelos

"The entire facility was clean and enjoyable. Booking through Expedia allowed us to utilize the Expedia Helpdesk which was very helpful to my husband and I. Yael provided us her whatsapp contact info and told us to reach out with any questions or concerns. She replied promptly and was always kind with a smile. She resolved issues like tv malfunction and a leak under the sink in our room. Yael made our stay memorable, and we will definitely be returning to this property."

"Great "

"The view was amazing. The room was very clean. Great food and drinks. The night life was very fun. There needs to be more pool chairs. We had to get to the pool around 6:30 in the morning to get a pool lounger for the day. The lounger tables were dirty most days and some of the umbrellas need to be repaired. Other than those few things, we really enjoyed our time. We would most likely stay again. "

"We booked a king room with tropical view. It was perfect. The rooms and laid out very nicely, and ones with a jetted tub in all of them. Bed was super comfy and staff went above and beyond. Turn down service was a nice surprise and room service included 24 hours a day was super tasty. Definitely recommend this resort. It does have a kids pool with a separate adults only pool. We went beginning of March so not a lot of kids, or was easy to avoid. "

"Everything was wonderful"

"We loved our stay at this resort. Staff are always maintaining the property. Food was great. We loved that you could go to the Ventus and Ventus Ha also. "

"We found the room to be clean; however, the furniture was heavily stained and in need of updating. There was no hot tub on the property, which was disappointing. The tennis and pickleball courts were the worst I’ve ever played on. The surface was a mix of sand and grass, which prevented the pickleball from bouncing properly and made it unsafe to run on. They need to convert at least one of the courts to a real Pickleball court, and resurface the tennis court. The staff was kind and helpful throughout our stay. However, we did not receive enough information about the activities available—especially adult evening activities—which made it difficult to fully enjoy what the resort had to offer. Additionally, due to the way restaurant reservations are set up, it is very unlikely that you’ll be able to dine at one of the specialty restaurants on your first night. Instead, you are directed to the buffet, which is only appealing for one visit at most - and that should be breakfast "

"The staff were incredible and the all -inclusive was for real! The food and drinks were amazing. The perfect way to unwind in luxury"

"Server Luis around the pool was amazing. Room was always clean and great vacay"