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"Great hotel. Beautiful breakfast. Easy to get to from Madrid airport."

"The place was great! Clean and the staff were very friendly!"

"Alba, the manager, was helpful in trying to deal with Expedia to help me obtain a refund for cancellation of 1 nite - Ill have to see still what the result is! (I cancelled several weeks ahead of my stay but Expedia, nor the property responded.). The entrance to the property was very modern & clean, but the room could have been cleaner. No clean coffee cups provided the second day. Would have liked small wash cloths too. Great location for mall & the .park! Staff helpful!"

"Unfortunate design, very cold,"

"El aseo no fue el mejor. Basura de la papelera del baño fue dejada en el tocador. Una experiencia de de aseo no muy agradable."

"Perfect location Aesthetic pleasing and well appointed Lovely helpful staff Super clean and well functional Safe and secure for Solo travellers Highly recommend"

"Wonderful hotel with very helpful staff in a great part of town. Would love to stay here again."

"Good stay"

"Es un hotel sencillo pero muy bonito y cómodo - es muy fácil llegar en tren del aeropuerto al hotel y está muy cerca de la gran vía - el personal de recepción es muy amable 👍"

"Staff was very helpful."

"The staff was extremely helpful and friendly- top rated. The breakfast was decent/ok by Spain standards, and the room was very clean. This is an extremely large hotel, and the signage is not great, which made navigating somewhat difficult- especially finding the fitness center and my room. Once found, said fitness center was disappointing. All but 1 treadmill was out of service, and the elliptical machines were very low-end. The weight area was serviceable. Overall, it is a good place to stay...

"Stayed on the 8th floor. We arrived and the entire floor smelled like fried food. When the reception was contacted the answer was that “thats strange there is no restaurant on that floor, maybe its from the event on the 7th floor”. We couldn't even open windows as the smell would’ve come into the room. The outdoor area outside the entrance of the hotel smells like an ashtray through the day as this is the smoking area. We had booked the superior room as we have 2 young children. It was an odd...

"It's good size for one person, could be tight for two. It's very well located between Royal Palace and Prado Museum, all within 20min. of walk. Around hotel there were many resturants and a minimarket for fruits, yoguts ect.. You need to ask toothbrush+paste, tissue when you checkin. One block from the main street, it's quiet. Overall it is a good place for the money"

"Trey are do ecologics, only 1 towel in a room x 2. No soap, no shampoo. The tube shower old and damage."

"This is an excellent option if you have a few days in Madrid and want to be near to the airport. Excellent service, attention and they have shuttle to the airport."

"Internet was good not super fast. "

"It would have been a very good hotel if the bathroom had been bigger. Unusually small. In my experience NH hotels have small rooms. Stayed last year in the one in La Spezia, small room but adequate size bathroom."

"Very cordial and helpful staff, modern amenities, great airport location"