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H10 Puerta de Alcalá 4* Sup

Property class: 4

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Puerta de Alcalá and Movistar Arena are located near H10 Puerta de Alcalá 4* Sup, which provides a poolside bar, a free daily manager's reception and a rooftop terrace. The on-site international cuisine restaurant, Alcala Restaurant, serves breakfast. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Classic Room

A modern hotel room with a large bed, a green bench, a wooden headboard, a nightstand, and a wall-mounted TV.

Classic Room

9.2 out of 10
Wonderful
(55 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room

A hotel room with a large bed, a desk with a laptop, a nightstand with a lamp, and a window with curtains.

Classic Room

7.8 out of 10
Good
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for City Room, City View

A modern hotel room with two beds, a desk with two chairs, a TV, and framed artwork on the wall.

City Room, City View

9.4 out of 10
Exceptional
(44 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for City Room, City View

A hotel room with a large bed, a bedside table, a small table with a chair, a window with curtains, and a TV mounted on the wall.

City Room, City View

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

A modern hotel room with a large bed, a sofa, a flat-screen TV, and a wall-mounted lamp.

Superior Room

9.2 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Classic Room, Terrace

A hotel room with a bed, a bedside table, a lamp, a framed picture, and a window with a city view at sunset.

Classic Room, Terrace

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a large bed, a sofa, a desk with a flat-screen TV, and a wall-mounted TV.

Deluxe Room

9.2 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Essential Single

A hotel room with a large bed, a chair, a small table, and a window with curtains.

Essential Single

7.6 out of 10
Good
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a large bed, a sofa, a desk with a flat-screen TV, and a wall-mounted TV.

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room (2 adults + 1 child)

A modern hotel room with a large bed, bedside tables, a desk, and a green armchair.

Superior Room (2 adults + 1 child)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Essential Double

A hotel room with a large bed, a chair, a small table, and a window with curtains.

Essential Double

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Terrace, City View

A neatly arranged hotel room with a large bed, a desk with a lamp, and a wall-mounted TV.

Deluxe Room, Terrace, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a large bed, a sofa, a desk with a flat-screen TV, and a wall-mounted TV.

Deluxe Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Large Single Sofa Bed OR 2 Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a large bed, a sofa, a desk with a flat-screen TV, and a wall-mounted TV.

Deluxe Room

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Located in Salamanca, a neighbourhood in Madrid, H10 Puerta de Alcalá 4* Sup is in a shopping district and near a metro station. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and travellers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Alcala, 66, Madrid, Madrid, 28009

What's nearby

  • A street with historic buildings, a prominent church with a golden dome, and a clear sky.
    Calle de Alcalá
    1 min walk - 0.0 km
  • A park with topiary trees, a paved walkway, and people walking.
    El Retiro Park
    2 min walk - 0.2 km
  • A modern plaza with a central monument, surrounded by contemporary buildings with glass facades.
    Paseo de la Castellana
    6 min walk - 0.6 km
  • A fountain with lions and a statue, surrounded by buildings and flags.
    Plaza de Cibeles
    14 min walk - 1.2 km
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    19 min walk - 1.6 km

Getting around

  • Principe de Vergara Station
    2 min walk
  • Madrid Recoletos Station
    10 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    21 min drive

Restaurants

  • Cafetería Restaurante Galatea
    2 min walk
  • Maison Kayser
    2 min walk
  • Hotaru
    3 min walk
  • Santagloria
    2 min walk
  • La Terraza del Hotel Wellington
    3 min walk

About this property

H10 Puerta de Alcalá 4* Sup

  • Upscale hotel near El Retiro Park
  • Close to Puerta de Alcalá and Movistar Arena, H10 Puerta de Alcalá 4* Sup provides a poolside bar, a free daily manager's reception and a rooftop terrace. The on-site international cuisine restaurant, Alcala Restaurant, serves breakfast. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Other perks include:
    • A seasonal outdoor pool
    • Buffet breakfast (surcharge), an electric car charging station and a computer station
    • A front desk safe, a 24-hour front desk and a living plant wall
    • A porter/bellboy, luggage storage and coffee/tea in reception
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 138 individually furnished rooms feature thoughtful touches such as pillow menus and air conditioning, as well as amenities such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Reusable coffee/tea filters, recycling and LED light bulbs
    • Bathrooms with rainfall showers or deep-soaking baths plus free toiletries and hairdryers
    • 42-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, eco-friendly cleaning products and heating

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Biosphere. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Alcala Restaurant

Things to do

  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,076 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (80 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Electrical adapters
  • Energy-saving switches used
  • Heating
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 16 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does H10 Puerta de Alcalá 4* Sup have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 7:00 PM. The swimming pool is closed seasonally each year from October 15 until May 16.

Is H10 Puerta de Alcalá 4* Sup pet-friendly?

No, pets are not allowed at this property.

How much is parking at H10 Puerta de Alcalá 4* Sup?

Limited spots are available.

What time is check-in at H10 Puerta de Alcalá 4* Sup?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at H10 Puerta de Alcalá 4* Sup?

Checkout is at noon.

Where is H10 Puerta de Alcalá 4* Sup located?

Located in Salamanca, this hotel is within a 5-minute walk of Calle de Alcalá and El Retiro Park. Paseo de la Castellana and Puerta de Alcalá are also within 10 minutes. Principe de Vergara Station is only a 2-minute walk and Retiro Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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