I’ve had a nice experience in my previous stay at this hotel. It is located in a very convenient area. The hotel used to be in good standard before, but it looks like it is not well maintained anymore. The problem is mostly the management team, thats what I see. Looks like they do not control if the hotel staff is doing their duty correctly.
For instance, the breakfast is open buffet style.
In my first breakfast a plastic stretch piece was in the chicken sausage serving pan. There were also onions with the sausage and the plastic stretch was cooked with the whole food. It was like 3-4 inches long. I acknowledge the staff.
The same night, I needed a thin blanket, by the way the hotel is too warm even with the air conditioner fully closed. After 40 minutes and 4 phone call, the gentlemen in the front desk had to brought the blanket. Its not his mistake, he just couldn’t find anybody to do it. This not a boutique hotel… There should be staff to take care of this stuff. Also the general maintenance of the hotel decreased over the years. I mean physically, the peeled paint on the doors, scratches, the main bathroom light was broken when I first get into my room, the bathroom mirror light is flickering all the time. And so on! Plus I reserved the signature room with king size bed, yes the bed was king size but they put two small bed together. Its not a true king size bed, the middle of the bed is not comfortable as you can imagine.Was not a comfortable stay this time.
