10/10 ดีเลิศ
Juliet
เดินทางกับครอบครัว
23 ส.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
This is a lovely property with spacious rooms. The beds are very comfortable and they have big windows you can open and see out or let the fresh air in.. but hands down what sets this property aside is the staff and customer service. They are amazing and truly care about their patrons having the best stay possible. Michael and John and the two ladies at the front desk they all went over and beyond to help my family and I. Unfortunately my parents lost their passports and my dad got sick while on holiday throughout Europe and had to be hospitalized in Paris. I flew to Paris from the US to help them and booked this hotel. The staff asked about my father ever day and when he was finally able to get discharged they were so excited for us. They helped us print out the paperwork we would need for the emergency visas .. which they were able to get and are now safely back in the US. I couldn’t ask for more hospitality! What a wonderful experience and a big thank you to the staff that made our stay at Park Lane so special in the midst of our troubles!
Juliet
เข้าพัก 2 คืน, สิงหาคม 2025