The Hotel was closed! I got no notice that everything was changed. They moved me to another branch but it was further away and I got no advance notice. Terrible communication.
The property was closed down and you couldn’t even get into the parking lot
เข้าพัก 3 คืน, ตุลาคม 2020
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Anonymous
21 ส.ค. 2020
ไม่ชื่นชอบ: พนักงานและบริการ
This hotel service has drastically changed. It's not the same as it was before. Staff associates not as courteous as previous, the texture of the rooms aren't as comfortable as before.
We had a great stay the pool was beautiful the room was nice and clean they did a good job maintaining everything. The only downside is that the hallway in b building did smell like cat pee a little, like it was coming from one of the rooms and there are some sketchy characters hanging around and some questionable activity at certain times. But there is also security guards that patrol the property night and day. Very reasonable rates and great location though I would go back.
The price was great but... The room was a very basic mediocre motel room.The phone in the room did not work. The safe in the room did not work. The staff person who came to fix things was lovely, friendly, and helpful. He was able to fix the safe but the phone never did work. Not a big deal unless of course there were to be a state of emergency where all cell towers were down. During the COVID-19 crisis that is a valid concern. The hotel should have taken this more seriously. The lady cleaning the room one day refused to leave when I came back to my room and asked for privacy. The hotel needs to train their staff to allow for guests to return to their rooms with an expectation of privacy. The work-around was that we agreed she need not come back to finish cleaning.
เข้าพัก 5 คืน, มีนาคม 2020
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Bekka
18 มี.ค. 2020
ไม่ชื่นชอบ: พนักงานและบริการ
Very rude and unhelpful very inconsiderate of me and my two little girls
เข้าพัก 4 คืน, มีนาคม 2020
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
18 มี.ค. 2020
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Pool and hot tub was nice.
Room was clean.
Plenty of towels.
Staff friendly.
Didn't like that my room was right across from maid service facilities.
Their carts lined the hall making it hard to get in and out of the room and through the hall.
They were also very loud very early.
Avoid rooms 130-140 to avoid that.
Also they don't have microwaves in the room.
Very close to the theme parks and right across the street from a few fast food places. Rooms where very clean and had everything we needed. Had a very pleasant experience here and would definitely recommend.
Great Ice machine
Front desk and cleaning crew were good workers.
Good to see security 24 hrs a day.
Security officer were walking the building.
This is a Rosen Property so they keep high standards
even in lower priced property.
Good work.
El Hotel estuvo bien, habitación cómoda y amplia. Limpia. El colchón estaba algo hundido en el medio.
Básico, cómodo, limpio, buena ubicación.
La atención en el Front desk debería ser mejor.
El resto estuvo todo bien!
Buena relación precio-calidad.
Volvería
Took pics of mold and filthy grout inbetween tile. AC is moist and smelly. Unclean faucet in vanity.
เข้าพัก 1 คืน, มีนาคม 2020
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
13 มี.ค. 2020
ชื่นชอบ: พนักงานและบริการ
Hotel staff was very nice and accommodating. We stayed in a suite which was spacious. The balcony was bolted shut which we weren't happy about. This property is older and has a musty, mildew smell and it would have been nice to be able to open the balcony door to air it out. Didn't see any bugs, shower could have been a nicer as the tub was just painted to try and cover up its old age and the paint was peeling off. A/c worked well and the beds were comfortable.
เข้าพัก 2 คืน, มีนาคม 2020
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
13 มี.ค. 2020
ไม่ชื่นชอบ: พนักงานและบริการ
Rude hotel staff
At check in the clerk was rude not welcoming and the key card given to me did not work. I went to get anther key card and I mentioned the key pad loose and they sent maintenance right away and he raised his voice at me to give him my phone to use the light.
เข้าพัก 4 คืน, มีนาคม 2020
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
12 มี.ค. 2020
ชื่นชอบ: ความสะอาด
What I liked is the location and the security they have.