8/10 ดี
Amber
เดินทางกับครอบครัวและเด็กเล็ก
15 ต.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Location, Location, Location!!! Less than 15 min to all Disney parks. Conveniently located with nearby gas stations and shopping.
Front end staff is outstanding! Gave me free parking, two complimentary sodas for doing a review, gave my daughter a birthday card and free choice of snack and made sure my complaints were addressed. Our suite was very large which I loved.
I would then say the cleaning crew definitely lacked. I went almost my whole 8 day trip without the bed sheets being changed or the kitchen trash taken. (Which was fixed after speaking to the front). There was some mix up with getting new towels delivered and we had to hunt them down at night.
There was some issues with the one AC making horrible noises the whole time but we were barely there so I didn’t make too much of an issue about it. On the 6th day I mentioned it to the front and they had maintenance look at it but it still was making noise. And the fan in the bathroom was supposed to turn off with the light but it stayed on constantly but it was fine when I shut the door.
There seemed to be a learning curve for the washing machine. It was a washer and dryer all in one and it wouldn’t dry all the way when doing a normal load and just selecting the drying process was difficult and would over dry your clothes. This could also be user error.
The mattresses could be more comfortable. But the hotel has only been open for 8 months
Amber
เข้าพัก 8 คืน, ตุลาคม 2025
