"The room was absolutely incredible and the amenities were fantastic.
Although we visited in summer and the heat was extreme, the rooftop onsen was still a highlight.
Sitting up there while looking up at the Hakone mountains was an unforgettable experience.
Hotel is smal and intimate and we very highly recommend dining at the restaurant for an incredible sushi experience. "
"Such an amazing stay! We had no idea there was such a cute town only a short walk away. The food was delicious and staff was attentive. Loved our stay here would highly recommend!! "
"Hako Riero was wonderful. It was clean, stylish and very high tech. It had a 7 eleven in walking distance and very close to the Hakkne-Yumoto train station. I would absolutely stay here again.
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"This place is fantastic! The staff is super friendly, the food and drink on site is very good quality and extremely reasonably priced. Best of all, Onsen is so relaxing and wonderful. My family (including girls 10 and 12) loved our stay here. I’m not sure why this is called a hostel, that does a complete disservice to how incredible this place is. It’s more of a resort, but without the flashiness and price gouging. For instance, a beer here was actually cheaper than at the brewery itself and...
"This extraordinarily beautiful place gave my teenage daughter and myself a wonderful introduction to the artistry and variety ofJapanese fine dining. What an exceptional indulgence. The luxury of a private onsen and spa treatments made our stay the ultimate holiday, and we left from this mountain hideaway truly feeling on top of the world"
"Our stay at Hakone Suisen was wonderful. The hospitality and warmth of the staff made us feel genuinely cared for. They have a well-managed indoor and outdoor onsen. Their breakfast service is also lovely. At checkout, a kind staff member even drove our luggage to the train station, going above and beyond. We would love to return. "
"This was without a doubt the most Lux accommodations I’ve ever stayed in and that is saying something. We loved the provided yukatas. The meals were amazing. The place is spectacular. Start to finish. I highly recommend it."
"Everyone at the ryokan was very attentive to our needs. The dinner and breakfast in our room were outstanding. The private onsets were very clean but a little hot. After adding cold water, the onsens were very relaxing. Overall, we had a memorable experience!"
"This is an amazing gem of a hotel. It is extremely chic. The staff are so friendly and the food and booze are next level. Not for kids this is really a couples hotel. "
"It was lovely. The food and private in-suite onsen were all incredible, and the service was also top-notch. Also of note, the beds were particularly comfy."
