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home.ly - London West End Apartments

3.0 star property

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Close to Leicester Square and Piccadilly Circus, home.ly - London West End Apartments has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi

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About this property

home.ly - London West End Apartments

  • Apartment near Leicester Square
  • A short walk from Piccadilly Circus and Trafalgar Square, home.ly - London West End Apartments has plenty to offer. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
  • Smoke-free property
  • Room features
  • All guest rooms are individually furnished, and boast comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as separate sitting areas and separate dining areas.
  • Other amenities include:
    • Heating and portable fans
    • Free tea bags/instant coffee and electric kettles
    • Hairdryers and soap
    • 40-inch LCD TVs with Netflix, streaming services and digital channels
    • Wardrobes/cupboards, separate sitting areas and separate dining areas

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Contactless check-out

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside normal check-in hours will receive an email within 5 days before arrival with check-in instructions and lockbox information; access will be through a private entrance

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 6 January 2026 to 5 January 2028 (dates subject to change).

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts

Frequently asked questions

Is home.ly - London West End Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at home.ly - London West End Apartments?

This property doesn't offer parking.

What time is check-in at home.ly - London West End Apartments?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at home.ly - London West End Apartments?

Checkout is at 10:00 AM.

Where is home.ly - London West End Apartments located?

Located in London City Centre, this apartment building is within a 5-minute walk of Leicester Square, Piccadilly Circus and Piccadilly. Trafalgar Square and Tottenham Court Road are also within 10 minutes. Leicester Square Underground Station and Piccadilly Circus Underground Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

9.0

Amenities

8.6

Property conditions & facilities
Rating 10 - Excellent. 28 out of 54 reviews
Rating 8 - Good. 15 out of 54 reviews
Rating 6 - Okay. 5 out of 54 reviews
Rating 4 - Poor. 4 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

Reviews

Verified

8/10 Good

Robert

A well equipped, stylish apartment in a fantastic central location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, amenities, communication
Great flat! Location is perfect. Host is very accommodating. Lots of towels provided. Surprisingly clean. We were on the 3rd floor which we forgot it’s the 4th floor for us because ground is 0 so a bit of a hike up the stairs but to be expected.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Place to stay. Lots of room and very clean. Just make sure you are able to do stairs and outside noise doesn't bother you.
Stayed 4 nights in Mar 2025
Verified

4/10 Poor

Dmitry

Liked: Communication
Disliked: Property conditions & facilities
No soap or shampoo, no hot water - had to tweak the boiler, with internet didn’t work, 4 flights of narrow stairs walk up, loud street noise, stains on bed sheets. Good location
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, room comfort, communication

Great apartment!

This is a great apartment situated in the heart of London. The apartment is super and has everything you need for a lovely and comfortable stay. We will definitely return the next time we visit London.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Aida

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place is very clean, nice modern however, it is very hot during summer because there’s no Ac, the electric fan shots on and off, the most thing we don’t like it that there is no lift or elevator. It’s a huddle carrying luggage’s from the ground floor to the fourth floor where we stayed.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities, communication
In the heart of central London. Lots of activity, very clean, reasonably priced.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean property, warm and comfortable; all white goods are in a good condition; was able to cook and have shower with no issues. Many thanks for an excellent service.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Melina

Liked: Cleanliness, amenities, property conditions & facilities
Great location and comfortable bed. A little delay in cleaning the unit (it was after 3pm and we waited to get in). But overall we enjoyed it. No AC but the fans worked.
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities
Location is on the heart of London... with the same token all the sound from main street are noticed even around 2-3 in the morning.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Payam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean apartment, every single thing you need to live for few days is provided. It is old building but appartments are upgraded, clean and fully furnished.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Dietrich

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location in the heart of London. Easy to get to, 2nd floor apartment in a nice old house, apartment nicely renovated and well equipped. Bus station in front of the door. Unfortunately high noise level from the street until early in the morning. Culture and restaurants in close proximity. Highly recommended.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Regina

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location of this property was excellent. It is located right in the center of a very vibrant area and is very walkable. There are numerous restaurant, shopping, and enter entertainment opportunities right at your fingertips. The apartment is comfortably furnished and exceptionally clean.One thing that I would want people to know ahead of time, however, is that there is no elevator in the stairs are very very steep. So if mobility is an issue, you would need to make sure that you were on a lower floor. My daughter, grandson, and I had an excellent weeklong stay and if I am ever in the area again, I will definitely try to book the same location.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
We found the perfect apartment for our London stay! Inside the apartment was very comfortable, and the kitchen was adequate for what we needed. We were there from Monday-Thursday, and we had no problems with street noise at all. We had the perfect window on the world! As soon as you open the front door from the apartment building, you're instantly in the middle of London, and we were able to easily walk around the area. Perfect location if you're hoping to see some West End shows (we saw 3!). Very close to both the Leicester and Piccadilly underground stations, and the little market below can hold luggage if you arrive early or are leaving past checkout, which was very convenient. Would definitely recommend for anyone looking to stay close both historical and cultural sites in London.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Lars-Erik

Liked: Cleanliness, communication

Great location, not so great sleep…

Wow!! Talk about location…. Five star, no doubt. Easy to find and easy access. Nice appartment, and well kept. All you need regarding cups and plates and all other kitchen utensils. On the downside…if you don’t shut the «inner Windows» at nighttime it feels like trying to sleep in the middle of the road. Both our teenagers barely slept the first night before we discovered the «inner windows» and also purchased some ear-plugs. Beds are also definately on the «tougher» side of hard. You can feel every spring on the main bed. Also for you Scandinavians. There’s a double douvet on each bed. ;) be prepared to share ;))
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable apartment with all the amenities you need. Two warnings though, there is no lift and it’s on the 4th floor so be ready to haul your bags up yourself and hike up after walking all day. The second is the neighborhood is very noisy and passersby love to ring the doorbell at all hours as a prank. The beds need updating and the pillows are super thin, felt like a folded sheet in a pillow case. The neighborhood is amazing! close to two of the tube stations, a few blocks away from Piccadilly Circus shopping, one block from Chinatown with great restaurants, lots of theaters to see plays and pubs to enjoy when the play lets out right on the same block. We’d definitely stay here again especially of the bed and pillow situation was improved.
Verified

8/10 Good

Jie

Liked: Cleanliness, amenities, property conditions & facilities
The check-in process was a disaster. We didn't receive the necessary information to access the apartment on time and were left waiting outside after multiple unanswered phone calls. Eventually, someone reached out and attempted to resolve the issue, claiming it was due to the deposit—even though I had paid it immediately upon receiving their communication email. The apartment itself is fine, aside from some noise, which is acceptable. The location is great, surrounded by many good restaurants and grocery stores. While I wouldn’t say the entire experience was bad, it was definitely a rough start—especially for the kids, who were scared after a 10-hour flight. Not the welcome we were hoping for.
Stayed 5 nights in Mar 2025
Verified

4/10 Poor

Sara

Liked: Amenities, property conditions & facilities, communication
Disliked: Cleanliness
The good- this apartment is centrally located. It is very close to theaters and many attractions. The kitchen and bathroom is nice. The bad- it is on a major thoroughfare, in a busy area. Unless you are ok staying up until 4:00am, you may have trouble sleeping. The noise is incredible. While we were there, aside from the normal people, emergency vehicle, vehicle noise, there was the really disruptive extra, extra loud motorcycles going by over and over late at night. I realize this isn’t something the management of the apartment can control. And they do have good storm windows. But, if you are considering staying here, you should be aware of how noisy it is. I couldn’t get to sleep until things finally quieted down between 3-4 am. Also, the apartment was very hot. It was in the 70s outside when we were there. We would open the windows all day until we were trying to sleep, and turn fans on, but we couldn’t cool the apartment below around 78 degrees. The windows only open a few inches. Finally, it wasn’t very clean- blinds are covered with dust, corners are dirty, there are visible spills on cushions, the pillows are worn out/flat, and we ran out of toilet paper after only three days!
Stayed 3 nights in Sep 2023
Verified

4/10 Poor

Jemma

Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
Sadly the property has ZERO soundproofing and the noise from the road is unbelievable. The apartment is lovely and clean, well equipped and a good size but I would not return due to the noise which went on until around 3am.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Gerard

Liked: Cleanliness, amenities, communication
Fantastic location, nice apartments but a lot of stairs if your in apartment 4. Would definitely stay again but in a lower apartment next time
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Koy

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very clean, nice supply of linens, dishes, etc.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Sasha

Liked: Cleanliness, amenities, property conditions & facilities
Lovely city view, easy transport, walking distance to nice cafes and restaurants
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, easy walking distance to sights and transit.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! We were right in the heart of the action…though (as you’d expect) there was street noise well into the night. We would definitely stay here again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Randolph

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location. Convenient to everything.
Stayed 9 nights in Mar 2023