Entire apartment

Emperors Gate Residence by Allô Housing

Property class: 4.5

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Close to Natural History Museum and Kensington High Street, Emperors Gate Residence by Allô Housing has plenty to offer. Stay connected with free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio Suite

A living room with a sofa, a television, a fireplace, and a rocking chair.

Studio Suite

  • 46 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Double Bed with Sofa bed

A modern bedroom with a large bed, a bedside table with a lamp, and framed botanical prints on the wall.

Deluxe Apartment, 1 Double Bed with Sofa bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Penthouse

A modern kitchen with white cabinets, a gas stove, and a skylight. There is a dining area with a round table and chairs.

Superior Penthouse

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Sofa Bed, 1 Double Bed and 2 Single Beds

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About the area

Located in London City Centre neighbourhood, Emperors Gate Residence by Allô Housing is connected to a shopping centre. Royal Albert Hall and Marble Arch are notable landmarks, and travellers looking to shop may want to visit Oxford Street and Kensington High Street. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Wembley Stadium. Visit our London travel guide
View more Apartments in London
Map
6 Emperor's Gate, London, England, SW7 4HH

What's nearby

  • A historic building with two prominent towers and intricate architectural details.
    Cromwell Road
    1 min walk - 0.2 km
  • A historic building with red brick architecture, a statue, and a clear blue sky.
    Imperial College London
    7 min walk - 0.7 km
  • A busy street with a prominent High Street Kensington Station sign, a glass-fronted store, and a sushi restaurant.
    Kensington High Street
    9 min walk - 0.8 km
  • A statue of a woman holding a torch, with a golden roof and intricate architectural details in the background.
    Kensington Gardens
    9 min walk - 0.8 km
  • A grand hall with high vaulted ceilings, arched windows, and a central staircase.
    Natural History Museum
    9 min walk - 0.8 km

Getting around

  • Gloucester Road Underground Station
    4 min walk
  • West Brompton Station
    19 min walk
  • London (LCY-London City)
    52 min drive

Restaurants

  • Fait Maison
    6 min walk
  • Cast Iron Bar & Grill
    6 min walk
  • Humphrey's Bar & Brasserie
    5 min walk
  • The Stanhope Arms
    6 min walk
  • Burger King
    4 min walk

About this property

Emperors Gate Residence by Allô Housing

  • Luxury apartment near Kensington High Street
  • Close to Natural History Museum and Royal Albert Hall, Emperors Gate Residence by Allô Housing has plenty to offer. Guests can connect to free in-room WiFi.
  • Other perks include:
  • Smoke-free property
  • Room features
  • All guest rooms at Emperors Gate Residence by Allô Housing boast perks, such as laptop-friendly workspaces and separate sitting areas, as well as amenities, such as free WiFi and separate dining areas.
  • Extra conveniences in all rooms include:
    • Heating and fans
    • Bathrooms with shower/bath combinations and free toiletries
    • Flat-screen TVs with Netflix and cable channels
    • Separate sitting areas, separate dining areas and kitchens

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking within 1 metre
  • Street parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels
  • Netflix

Laundry

  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping on request
  • Iron/ironing board

Location highlights

  • Connected to a shopping centre
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 8 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 9:00 PM
Late check-in fee: GBP 40 for check-in between 8:00 PM and 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: GBP 40 for check-in between 8:00 PM and 11:00 PM
  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Emperors Gate Residence by Allô Housing pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emperors Gate Residence by Allô Housing?

There is free parking nearby.

What time is check-in at Emperors Gate Residence by Allô Housing?

Check-in start time: 3:30 PM; check-in end time: 9:00 PM. Late check-in is available from 8:00 PM to 11:00 PM for a fee of GBP 40.

What time is check-out at Emperors Gate Residence by Allô Housing?

Checkout is at 11 AM.

Where is Emperors Gate Residence by Allô Housing located?

Located in London City Centre, this luxury apartment building is within a 10-minute walk of Imperial College London, Natural History Museum, and Kensington High Street. Royal Albert Hall and Hyde Park are also within 1 mile (2 km). Gloucester Road Underground Station is only a 4-minute walk and Earl's Court Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Emperors Gate Residence by Allô Housing Reviews

7.0

Good

7.6

Cleanliness

7.6

Location

6.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 3 out of 16 reviews
Rating 8 - Good. 8 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
The stay was just alright, it wasnt very clean as well. The shower was stucked so the water wouldnt drain properly. Called the customer service, no one came and repair even they said they are going to send someover to fix it. Do bear in mind that you will have to collect your key at a differnet place even youre checking in within the chek-in time, which was quite inconvenience in my opinion
Stayed 4 nights in Dec 2019
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Very Disappointed

The place is in a super location and could be great. But these were the things I found poor. I would not recommend this place and the response to my complaints was not great. 1. Firstly on arriving the place was very cold outside of the Kitchen. I assume that somebody had turned on the heating in the kitchen and then realized they couldn’t in the sitting room. I reported the fault and somebody was sent over to help. It was clear that the heater had not been working for some time as the socket was faulty. 2. In addition to this the lights in the sitting room did not work and the lights on entry to the property did not work either. 3. The most serious concern was relating to the lack of lighting in the stairway which should have been linked to a sensor. This was not working meaning that lights only came on part way down the stairs. The lights were clearly in need of attention and left not working and as this is a health and safety issue was unacceptable. 4. There was damage to a number of ceilings which looked like water damage from upstairs and also water damage from outside. This clearly was not a new issue with peeling paint and electrics added over the top of the plasterboard. 5. The front door key to the property from the street is not working well. It took me over a minute to enter one evening. 6. The sink tap fixing in the kitchen is loose 8. My credit card was charged a non sterling transaction - I was not informed of this 9.percolata dirty from previous visitor
One of a number of areas with water damage
Lighting had no sensor fitted so very dangerous walking down stairs in dark
Cleaning not great!
Dark stairs
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. 5 minutes from Gloucester underground station. Very accessible to several museums and in the heart of central London!!! Would recommend to anybody traveling with 4.
Stayed 7 nights in Aug 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Nice, clean, slightly off the beaten path

Only complaints: didn’t know it was a 4th floor walk up-we had HEAVY suitcases Rug under bed was spotted-little grubby Loved the charm, price was great, aside from rug, VERY CERY clean!
Stayed 2 nights in Jul 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room does not look like the pictures

The room does not look like the pictures. You will get a room with cheap Ikea furniture. Also, the check in process is ridiculous. They seem like do not care if you want to stay or not. They treat you like bagging them for you room that you have paid for it!!!
Stayed 6 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Was in a great location but a hassle to get the key and also when we got there there were 6 houses with the same number so we had to try the key on each door to work out which appartment we were in
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location! I didn't like the run around with the check-in process. Very sketchy, I could not get the location prior to my arrival. I called and was given a code to enter. I had to call back because she didn't tell me where to get the door KEY, with was down the street at a "smoke shop". Would be excellent place, but they need to fix the check-in situation!
Stayed 5 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

All fine after self check in

Comfy nice and convenient appartment well located, only thing to anticipate is self check in process that requires you to send some info to an welcome email address not as seamless as a hotel
Stayed 2 nights in Nov 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dårlig leilighet

Flere ting dårlig me denna plassen. Først så fikk vi absolutt ikke sjekke inn før tiden, de skulle være presist kl15:00. Innsjekinen var i en shjappe en 7 minutters gå tur vekke. Når vi kom til leilighetsbygget var det vanskligt å åpne døra på grunn av nøkkellåsen. Det måtte eit spesielt knep til for å få den opp, heldigvis var de noen andre som budde i bygget som kom å hjelpe oss. Når vi kom var de også vanskeli å finne ut hvilken leilighet som var hvilken siden dørene ikkje var merket. Vi var fire personer som skulle bu her. Det var kun reine dynetrekk til dei sol sov i senga. Som betydde at to av oss ikkje hadde dynetrekk og måtte sove med laken over oss. Vi ringte flere ganger og fortalte dette og hver gang sa dei at de skulle komme npem med reint dynetrekk i løpet av dagen og at dei hadde skrevet klage om de. I tillegg til dette funket ikkje varmeovnene. Sjøl om dei sto på kom de ikkje nåke varme. Ringte på grunn av dette og men fekk den samme beskjeden om at de skulle komme ein mann å hjelpe. Ingen mann kom. Dette resulterte i at vi som 5 døgn i ein iskald leilighet. Måtte gå med jakker og skjerf inne for å holde varmen.
Stayed 4 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anbefales

Leiligheten ligger i et rolig strøk i nærheten av Gloucester Road metrostasjon. Leiligheten fungerte fint for fire voksne menn, en dobbeltseng og en sovesofa. Det var ikke påslått varmeanlegg, som gjorde at det var noe kaldt. Vi sa ikke i fra om dette, da det gikk fint for oss. Når dere bestiller leiligheten, kreves det et depositum for oppholdet på ca kr 2000,-. Dette var noe tungvint. Nøkkelen hentes hos en kiosk i nærheten av leiligheten, hvor du må oppgi en kode. Kiosken har åpent til midnatt, på nettet er det oppgitt kl 2300. Ellers var alt ryddig, fin leilighet i et fint byområde. Anbefales.
Stayed 3 nights in Oct 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Before your arrival, you need to take a selfie with your ID and also give credit card for guarantee We have to exchange for other location beside you need some repairs for the apartment
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toppenläge i fräsch och modern lägenhet

Lägenheten har ett fantastiskt läge. Man sover riktigt bra även i bäddsoffan. Fräscht och med modern design. Wi-fi och tv skulle fungera men gjorde inte det men det gjorde oss ingenting. Vi hade ingen värme i lägenheten först men det fixade de till dag 2 efter ett samtal. Betalade säkerhetsdepositionen via en invoice istället för deras formulär de mailade. Vi hade det mycket bra i detta lugna och mysiga område. Mataffärer och restauranger inom gångavstånd.
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall

Amazing location, the place was really really nice, especially for the great price. What I was let down by, was the fact that the staff didn't know which door it was. I was told on the phone, it's the green door number 6, it turned out to be around the corner number 7 with a black door.
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a lovely spacious apartment in an excellent location. There is no person on this property. You must send ID and credit card authorization prior to staying here. Keys are picked up at a different location but is within a 5 min walk to the property. The communication between the property admin was excellent and very friendly. I would stay here again. I did t realize that the paperwork was needed beforehand but knowing that now I think it will be easier the next time. Be aware that there is limited check in times. A think a later check in is possible at a fee of 30£. The apartment was great though!
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Great flat with 2 setbacks

While this apartment easily accommodates a couple or a single person, travellers have to be aware that checking in is a bit of a runaround. The flat is spacious and has room to sleep 2 in the small double that’s in the master suite, and 2 on the pull out couch. The bathroom has a stand up shower but you just go through the bedroom to access it, which could be tricky if you’re two couples. The kitchen is fully equipped, including dishwasher, 2 burners and an oven with Waitrose on the next block. The property management staff is very responsive via email and there all very helpful. My two biggest issues were the noise - something that’s hard to control. It’s a ground floor flat and you get the street noise (even if it’s a quiet street) but you get the neighbours noise from upstairs loud and clear. During my stay, they were up all night walking around on both nights. If you’re a light sleeper, this will be an issue. Second problem is the checkin process. I had to send my credit card on a form for the deposit (which has yet to be returned), a copy of my ID and a copy of me holding my ID. None of this feels safe to me but I have a limited fund credit card and blurrednaome of the ID details out. It was still nerve wracking less than 24 hours before arrival. Finally, you have to pick up the keys at a local shop... it was nearby but not exactly convenient. The flat is great and I’d probably stay there again if the rates are competitive.
Stayed 2 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WOW 5***

Absolutely amazing location! The apartment was beautifully decorated and clean. I couldn’t believe the size of then apartment for a London location! I absolutely loved it! The key pick up location of the shop would be better if it was confirmed in the email rather than an address as Google map doesn’t really pick up the location. The staff were very accommodating to my requested and returned all my calls/emails for an early check in:-)
Stayed 1 night in Jul 2018