"This was the worst hotel stay I have ever experienced in Japan.
1. The hotel struggled to find my reservation and made the check-in process far more difficult than necessary.
2. I was charged an additional 5% credit card fee because of a clerical error by hotel staff (which management refused to correct.)
3. When I requested a taxi to the airport, the hotel staff booked a ride for me through their preferred taxi service; upon arrival at the airport, I was charged a "gaijin tax" by the driver and paid nearly double the Kobe city taxi rate for my fare.
4. At checkout, I handed the hotel staff a stamped postcard to mail out for me and they flat out refused it, instructing me to "go to the post office."
5. There was a lot of anti-foreigner policing by staff near the lobby area, where I was bizarrely followed by an employee and subsequently asked to leave the lounge area (even though domestic guests were allowed to stay.)
...
Overall, this hotel stay was terrible.
Everything comes down to the awful, impassionate, and intolerant staff, who made me feel unwelcomed as a guest (and used as a customer.)
If you have the choice, stay elsewhere in Kobe and save yourself a horrible customer service experience."
If you and your partner need a romantic holiday, we've got just the thing. Our guests also love Kobe for its array of dining options and major shopping area. If you want to explore the area, you might head to Arima Onsen, Ikuta Shrine or Kitano Ijinkan Street. If you're interested in staying near a certain attraction, you can sort by neighbourhood and proximity to top sights, so you and your partner will get to see everything on your list.
When is the best time of year for a romantic getaway to Kobe?
If you're hoping to get lost in the rain on your romantic getaway, take a look at these details about year-round temperatures in Kobe: The hottest months are usually August and July, with an average temperature of 25°C, while the coldest months are January and February, with an average of 7°C. The rainiest months in Kobe are July, September, June and August, with each month seeing an average of 229 mm of rainfall.
What is there to do in Kobe?
There's nothing better than seeing a new place with your sweetheart, so consider checking out all that Kobe has to offer. Couples looking for a little of everything will enjoy Kobe for its museums, restaurants and gardens. If you want to spend a day exploring, you might consider stopping at Arima Onsen, Ikuta Shrine or Kitano Ijinkan Street.
What's the best way to get to Kobe and around town during my romantic getaway?
This information about transportation options in Kobe might help your romantic trip get off to a smooth start: Book a flight to Kobe (UKB), which is the closest major airport, located 4.6 mi (7.3 km) away. You can take advantage of metro transport at Sannomiya Hanadokeimae Station, Kyukyoryuchi Daimarumae Station and Boeki Center Station.