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Comfort Hotel ERA Kobe Sannomiya

3.0 star property
Travelers enjoy seamless check-ins and multilingual assistance at this vibrant city hotel, with the Port of Kobe and other attractions just steps away

Choose dates to view prices

The Comfort Hotel ERA Kobe Sannomiya is near Meriken Park and the Port of Kobe. Rooms offer free WiFi, and there's a deli for quick bites. Guests praise the central location and efficient staff who handle express check-in, store luggage, and assist in multiple languages.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
The current price is ฿1,634
฿1,798 total
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Non Smoking

Standard Double Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Double Non Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard 2 Singles Non Smoking

Standard 2 Singles Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard 2 Singles Non Smoking

8.8 out of 10
Excellent
(26 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Sannomiya, a neighbourhood in Kobe, Comfort Hotel ERA Kobe Sannomiya is near a train station. Nankinmachi Square and Kobe Tower are notable landmarks, and the area's natural beauty can be seen at Higashi Yuenchi Park and Meriken Park. Enjoy an event or a match at Hanshin Koshien Stadium, and consider making time for Kidzania Koshien Theme Park—a top attraction that's not to be missed. Guests appreciate the hotel's convenience for public transportation: Sannomiya Hanadokeimae Station is 7 minutes on foot and Boeki Center Station is 10 minutes. Visit our Kobe travel guide
Map
4-2-10, Kumoidori, Chuo-ku, Kobe, 651-0096

What's nearby

  • Kobe City Hall showing landscape views and a city
    Kobe City Hall
    9 min walk - 0.8 km
  • Ikuta Shrine
    Ikuta Shrine
    10 min walk - 0.9 km
  • Meriken Park showing a city, a statue or sculpture and art
    Meriken Park
    17 min walk - 1.5 km
  • Kobe Tower featuring a city, a skyscraper and modern architecture
    Kobe Tower
    4 min drive - 2.6 km
  • Higashi Yuenchi Park
    12 min walk - 1.0 km

Getting around

  • Kobe Sannomiya Station
    4 min walk
  • Sannomiya Hanadokeimae Station
    7 min walk
  • Kobe (UKB)
    17 min drive

Restaurants

  • 魚べい 三宮雲井通店
    1 min walk
  • 中華料理 雲井亭
    2 min walk
  • 鳥貴族 JR三ノ宮店
    2 min walk
  • モスバーガー　三ノ宮駅東店
    1 min walk
  • 神戸牛 炭火焼肉 大長今
    2 min walk

About this property

Comfort Hotel ERA Kobe Sannomiya

Hotel near Meriken Park
Located close to Higashi Yuenchi Park and Nankinmachi Square, Comfort Hotel ERA Kobe Sannomiya provides dry cleaning/laundry services and a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a vending machine and luggage storage
  • Multilingual staff, a front desk safe and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 219 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with deep-soaking baths and toilets with electronic bidets
  • Fridges, electric kettles and heating

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  • Air-conditioning
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9.0 out of 10, Wonderful, 1,005 reviews
The price is ฿2,587
฿3,273 total
13 Mar - 14 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 700 for children
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children aged 12 years old and under. Breakfast for children is available by advance reservation only and cannot be requested after check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 1100.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1650 for adults and from JPY 700 for children
  • Self-parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Kobe Sannomiya

Frequently asked questions

Is Comfort Hotel ERA Kobe Sannomiya pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Comfort Hotel ERA Kobe Sannomiya?

As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Comfort Hotel ERA Kobe Sannomiya on 9 Mar 2026 start from ฿1,634, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Comfort Hotel ERA Kobe Sannomiya?

Self-parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Comfort Hotel ERA Kobe Sannomiya?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Comfort Hotel ERA Kobe Sannomiya?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Hotel ERA Kobe Sannomiya located?

Located in Sannomiya, this hotel is within 1 mi (2 km) of Higashi Yuenchi Park, Nankinmachi Square and Meriken Park. Kobe Tower and Port of Kobe are also within 3 mi (5 km). Kobe Sannomiya Station is only a 4-minute walk and Sannomiya Hanadokeimae Station is 7 minutes.

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Reviews

Comfort Hotel ERA Kobe Sannomiya Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 259 out of 504 reviews
Rating 8 - Good. 173 out of 504 reviews
Rating 6 - Okay. 47 out of 504 reviews
Rating 4 - Poor. 16 out of 504 reviews
Rating 2 - Terrible. 9 out of 504 reviews

Reviews

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , friendly staff , free arvo tea , good location and great low price .
Stayed 1 night in Nov 2025

10/10 Excellent

Jae Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel due to its location
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. The room was not spacious but cozy and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, had excellent service and was in a very convenient location. We will stay here again if we are ever in Kobe again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in close to Sannomiya station. Close to restaurants, shops, and few attractions. Would definitely stay here again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean hotel with good breakfast but limited choices.
Stayed 2 nights in Oct 2024

8/10 Good

SUN HYE

Liked: Cleanliness, staff & service, property conditions & facilities
Real comfortable stay. Very conveniently located.
Stayed 1 night in Feb 2024

10/10 Excellent

KIAN GUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and hotel is clean. Love the lounge.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The comfort Library was a great place to drink a coffee and read while my family slept in the room.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great spot to stay in Kobe!

Amazing experience and one of my fav hotels I stayed in during Japan. Staff were SUPER friendly and accmodating. Rooms were great. The place seemed brand new. Good location between all the hot spots of Kobe. Def will visit again!
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient location. Plenty of amenities
Stayed 2 nights in Oct 2023

8/10 Good

Dawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station and surrounded by shops and restaurants. The room accommodated my family of 4 comfortably. The breakfast exceeded expectations. Very happy with stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and not far away from Sannomiya station. Room was clean amd bathroom is slightly bigger than expected.
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to every transportation available in Sannomiya area. Close to many eateries and shopping areas. Extremely convenient. Great to have laundromat in house connected to TV monitor to show if it is being used.
Stayed 1 night in Jun 2025

8/10 Good

Cyndy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay in the middle of town if you don’t need a lot of space for your room and you don’t mind checking in on a machine.
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The hotel room was clean, and the staff were friendly. The location is very convenient. The only thing that could use improvement are the pillows and beds, which were a bit uncomfortable.
Stayed 5 nights in Nov 2023

8/10 Good

Carrie

Liked: Cleanliness, staff & service
Room was surprisingly comfortable considering it was a business hotel. Other than the slow machines at checkin, the stay itself was good. Room was bigger than anticipated.
Stayed 1 night in Mar 2025

8/10 Good

Carmen

Liked: Staff & service, room comfort

Nice hotel in a good location

Nice hotel in a convenient location but could do with renovation. The carpets need cleaning and had a musty smell. Breakfast and the library cafe offering a variety of selections.
Stayed 3 nights in Sep 2024

8/10 Good

Yan Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, some construction/roadworks in surrounding area which made it a bit more difficult to get around with young kids. Room was fine but pillows are beanbag style which was a bit too lumpy for us
Stayed 1 night in Apr 2025

8/10 Good

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free hot drinks whole day. Quite cosy and relax. Walking distance to many places including the bus station
Stayed 1 night in Dec 2023

6/10 Okay

Ching ting

Liked: Staff & service, amenities, property conditions & facilities
There a lots of supermarkets and restaurant around this hotel. However, we find the chair in the room is fully of dirt….feel a bit uncomfortable
Stayed 4 nights in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Located few minutes walk from JR Sannomiya Station as well as walkable distance from Hankyu, Hanshin and the Subway line one stop from ShinKobe. Surrounded by great eateries and shopping area. For me, it was very close to Nippon Rent-A-Car where I usually get my car rental. It has a laundromat in the hotel, a must for a long journey around. (500 yen for washer and dryer including detergent. May need extra 30 min drying for 100 yen)
Stayed 2 nights in Jun 2025

10/10 Excellent

Mei Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room for 2 people. Delicious breakfast. Free coffee at night. Near the train and bus station. We can walk to the shopping mall and the attractions. Good experience. Hope to visit again.
Stayed 5 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love our stay

Location was so central for Kobe. Love the library cafe offering coffee and tea and little snacks. The breakfast has good selection of Japanese food and also salads, yogurt, fruits and pastries etc. The staffs were always so helpful and we find our hotel room very comfortable. We don’t have any problem with the bed or pillow, maybe it’s a personal preference thing.
Stayed 3 nights in Jan 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to train

Close to train station, the room was clean and the beds comfortable. Close to main shopping areas and very good buffet breakfast. Service mostly Japanese customers, with limited English. This wasn’t a negative thing, you just need to be aware.
Stayed 3 nights in Apr 2024