"Great location, only one minute walk to an access way to Kata beach. For anyone who is not familiar with Kata, there are only 2 small alley to access to this beach. Even though the map show your hotel is very close to the beach, it may take 1/2 hour walk, if it's not close to the access. That's why I said Chanalai has a great location.
Although hotel is not a brand new one, it is well maintained. In fact, it was just renovated. The hotel has all facilities we need - pool, jacuzzi, pool bar,...
"Great hotel in Kata! everything was soooooo so good;
- nice location which is close to everything and not far from beach.
- friendly and helpful staff.
- room is big enough for 6 person and suitable for family. It looks exactly the same as in the picture.
- cleanliness was good.
- There is promotion for pool bar, start at 5:00-7:00pm.
- breakfast was okay but not so much choice (there is no problem for us)
And I will recommend this hotel to all of my friends! THANK YOU FOR TAKING CARE OF...
"The customer service was top notch. I had a couple of issues that were quickly resolved. The staff tended to us speedily, made sure we were comfortable and were very courteous. The standout staff member was May. She was amazing and my daughter loved her. We would stay at this resort again. The location was great, the food was DELICIOUS and the environment was peaceful. "
"Our stay at this hotel was everything we could’ve asked for and more. The amenities are immaculate, the cafe has a delicious range of breakfast options, the location is ideal for beach days & shopping and perfectly far enough from the hustle bustle and lastly the staff were all incredible. We’d like to thank the hotel manager, restaurant managers, the lovely man working at the pool bar, the ladies at the front desk and also Coco for being so attentive, patient, extremely kind and welcoming....
"We stayed in a room with pool access. Best decision we made. After spending the day out in the humid weather it was a blessing to step out of the room and straight into the pool. Breakfast every morning was filling and selection of foods to eat was massive and varied and the staff in the dining room were friendly and seemed to know who we were the first morning there. Domestic staff, who you see everyday, were wonderful and seemed happy to help when needed outside of just cleaning rooms. We will...
"Our stay at the Merlin Beach was lovely. Good facilities for adult and children.
Service was lacking considering it is 5 star. However everyone was very friendly. I would come back again."
