"Le sejour s'est très bien passé, le personnel est serviable et souriant.
J'ai choisi volontairement cet hotel pour ne pas avoir de bruit de la circulation ou des bars, résultat obtenu sans problème.
Il est bien sûr excentré du centre, mais avec grab, bus voir à pied, c'est possible sans problème.
La chambre et salle de bain sont spacieuses, confortables et bien equipés.
Le petit déjeuner est copieux."
"Fast & friendly check in and staff helpful. Great to have a dip in the pool after a long flight. Only stayed 1 night before an arranged tour but they kindly made up a breakfast box for our early departure "
"This was a great place to stay. Staff were lovely and work very hard. The whole place was immaculate and housekeeping do an amazing job.
If there is any room for improvement i would suggest a roof garden or pool along with information about the area would have been a great addition to the experience."
"The accommodation is well worth the price. The rooms are clean. The location is convenient, with many restaurants, cafés, and supermarkets nearby. The staff are very friendly and responsive."
"Staff were very helpful. The hotel was nice and clean.The neighborhood is good. The hotel is in the old quarter but not in the touristy area. It requires some walk (15-20) to get to the tourist area but because of this, it's more peaceful. "
"The staff provided us with top tier customer service. They made us feel welcomed, safe, taken care of at all times and went out of their way to put us and our comfort first. Thank you Jay, Sam and Tin for your professionalism, hospitality and kindness. We will be sure to recommend Stellar of the Seas to our family and friends and hope to visit again some day. "
"We were pleased, as we always are, with the Holo Mersey apartment organization. This apartment was within easy walking distance of everything a tourist might want to see yet far enough away to feel like you were living like a local. Our host was on top of everything from the get go. Days before our check in we were informed of the procedure for arriving after hours, a pick up was arranged and we were set up in our hotel after with absolutely no issue. The water was wonderfully hot for showers,...
"first the location " good " case of this trip we go with group ( friend ) so, everybody can go in -out to anywhere totally good hotel
thanks for service :)"
"Very helpful staff, neat and clean hotel, good breakfast and good vegetarian options for meals. Centrally located, very friendly and helpful people in whole of Hanoi."
"Enjoyable stay on the whole due to the friendly polite staff and the amenities of the hotel.
Only downside was the price of food and drinks which I thought were outrageous.
Breakfast 32 dollars plus taxes per person
Buffet lunch 50 dollars per person
Mini bar I beer 8 times more expensive than store price
I tried to book including breakfast on Expedia but I found no option.
All in all it was a great one time experience but I would try to find a better value hotel in future"
"Great locations - 5 min walk to Water Puppet Theater, Opera House, Catedral. Breakfast and Pho at restaurant are great! Fri - Sun - in front of hotel become walking street which is nice and quiet. However we need to walk about 100m from the street dropoff. Room is generally very nice. 1st floor still can smell kitchen in the morning."
"J'ai passé un excellent séjour: personnel souriant et serviable, chambre très propre et confortable, petit déjeuner de qualité. L'hôtel est bien situé pour vadrouiller dans le centre d'Hanoï. Seul bémol: l'espace spa et le rooftop mériteraient d'être rénovés. "
