Great property but restaurant was average. Dinner I had there was below average. Salmon was over cooked and served with partially reheated vegetables. Also, disappointing that cuisine was Italian vs Japanese.
Lovely hotel, the staff were great when we rang to say we would be a little bit late for check in. They waited till we had arrived.
Our hotel room was very spacious and perfect for our one night stay.
The room was lovey with a wonderful view and the staff were just so helpful. The service they provided to us was above and beyond, making for a very pleasant stay.
Uma delícia o hotel e o restaurante. Só faltou um transporte do hotel para estação, que outros hotéis na região tem, e elevador para chegar no quarto. Mas a recepcionista foi muito atenciosa e nos ajudou na chegada. Durante a hospedagem todos os funcionários foram muito solícitos e nos ajudaram com as informações de transporte. A região é bastante carente de pessoas que falam inglês e tenham informações turísticas do Monte Fuji.
très bon confort, chambre agréable. personnel parlant très peu anglais, les environs ferment très tôt (19/20h) donc attention le soir.
vérifier la météo avant si possible, ainsi que l'activité volcanique succeptible d'entrainer la fermeture du téléphérique.
The rooms are beautiful and very spacious. The high tech tub was awesome. The staff were very friendly, and they have Netflix which is great when you've been travelling for weeks and just want a night in! There is no elevator, carrying our luggage up to the third floor was a bit of a pain.
Great location, large room, had aircon and heater.
The room had a kitchen with a cook top but no tea towels, cutlery, utensils, pots or pans.
The room was not cleaned during our stay.
There was no elevator, only stairs which made it difficult as we had to carry out luggage up 3 flights.
Very friendly owner. Was helpful with town details and welcoming. Twin room was very large for Japan with own kitchen and separate bathroom. Room was well finished throughout and modern.